Introduction 1. Creating the perfect coach/client relationship Find the right client you can't coach someone who doesn't want to change Separate those who will from those who won't 2. Set the Scene Check if it is a project with legs and will last Make sure it is about them and not others Focus on just one thing at a time Like a good diet little and often is best Make it measurable Check if it will it have real impact Ready, aim and fire 3. Always work in three dimensions Every Choice has three dimensions Dimension Forces Using 3D Questions Working in a 3D world 4. Look at what people do, not what they say Understand how people create and build personal goals Challenge creates achievable goals Coaching Questions Always align words with deeds 5. Ask the killer question "So what is stopping you?" Try to understand the clients FEARS Fear is often a fantasy and not a fact Beware when the client's fear becomes a 'fact' Learn to identify FEAR patterns Always have the courage to challenge the FEAR patterns Using questions to fight the fear In many if not most cases the client will fight your challenge You can help the client shift from Fantasy to Fact What the client sees is what they get 6. Learn to push the pause button Just like a video you can press the pause button to see the detail Use the PAUSE Point as if it were a camera lens Coaching Questions 7. If the client doesn't know what good looks like, how will they know when they are there? Help them to reach out and touch the outcome How to test whether an outcome is wanted and achievable Coaching Questions 8. There is only one coaching style; the one that works best for the client Map the preferred style Accidental style loose and relaxed Backstage style offer protection and cloud cover Controlled style give them structure Debate style leave space to talk Coaching questions The emergent style adapting to the moment 9. Listen and look for what's not being said The levels Coaching questions 10. If you do what you always did you will get what you always got! Beware the client who asks you what they should do Always push the boundary Great solutions are uncovered in three stages Stage 1 What could you do Stage 2 What would you do? Stage 3 What should you do? Be clear what your role is in the solution stage 11. Good coaches help people change great coaches help the change stick Always be alert to any reversion to old ways Holding the gain is generally harder than getting it Turn down the forces that cause failure Turn up the forces that resist failure Coaching Questions Failure is natural accepting it is a choice 12. Look back and learn Tools that help the client to learn Learning Questions And finally
Mick Cope has published seven books including the 7Cs of Coaching (9780273681106); Lead Yourself (9781843040040) and 7Cs of Consulting (9780273663331). He is the founder of WizOz, a network-based organisation that seeks to help businesses and individuals optimise their full potential. He has a number of goals in life, the simple one is to live a life of personal freedom where he is able to think, feel and behave according to his values and not succumb to the demands of others. The more challenging one is to help 1000 people achieve the same in their life.