KAREN E. WATKINS is associate professor, Department of Adult Education, University of Georgia, Athens. She has served as a consultant for numerous organizations including Motorola, Texas Instruments, and Chevron. Her previous books include Facilitating Learning in the Workplace (1991). VICTORIA J. MARSICK is associate professor of adult and continuing education and codirector, Adult Education Graduate Programs, at Teachers College, Columbia University. She has consulted worldwide for international agencies and U.S. firms including AT&T, Exxon, and CIBA-GEIGY. Her previous books include Learning in the Workplace and Professionals' Ways of Knowing (with H. K. Morris Baskett, 1992). Watkins and Marsick are also coauthors of Informal and Incidental Learning (1990).
"This is not a 'flavor of the month' management book; this is a 'blueprint for organizations in the 21st Century.'" --Dr. Marie Volpe, former manager, education & development, Exxon Research & Engineering Company "Those of us helping our organizations become more proficient in learning will benefit from this thoughtful, comprehensive, and timely work." --Katharine C. Weldon, director of education methods, Ernst & Young