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The SAGE Handbook of Intercultural Competence


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Table of Contents

Foreword - Derek Bok PART I. CONCEPTUALIZING INTERCULTURAL COMPETENCE 1. Conceptualizing Intercultural Competence - Brian Spitzberg, Gabrielle Changnon 2. The Identity Factor in Intercultural Competence - Young Yun Kim 3. The Interculturally Competent Leader - Margaret D. Pusch 4. The Moral Circle in Intercultural Competence: Trust Across Cultures - Gert Jan Hofstede 5. Intercultural Conflict Competence as a Facet of Intercultural Competence Development: Multiple Conceptual Approaches - Stella Ting-Toomey 6. Cultivating Intercultural Competence: A Process Perspective - Janet M. Bennett 7. Developing Globally Competent Citizens: The Contrasting Cases of the United States and Vietnam - Mark A. Ashwill, Duong Thi Hoang Oanh 8. Understanding Africans' Conceptualizations of Intercultural Competence - Peter Ogom Nwosu 9. An Associative Approach to Intercultural Communication Competence in the Arab World - R.S. Zaharna 10. A Chinese Model of Intercultural Leadership Competence - Guo-Ming Chen, Ran An 11. Intercultural Competence in German Discourse - Alois Moismueller, Michael Schonhuth 12. India: A Cross-Cultural Overview of Intercultural Competence - Ranjini Manian, Shobha Naidu 13. Interculturality versus Intercultural Competence in Latin America - Adriana Medina-Lopez-Portillo & John Sinnigen 14. Synthesizing Conceptualizations of Intercultural Competence: A Summary of Emerging Themes - Darla K. Deardorff PART II. APPLYING INTERCULTURAL COMPETENCE 15. Passing It On: Intercultural Competence in the Training Arena - Craig Storti 16. Leading Global Projects: Bridging the Cultural and Functional-Divide - Robert T. Moran, William E. Youngdahl, Sarah V. Moran 17. Developing the Intercultural Competence of Educators and Their Students: Creating the Blueprints - Kenneth Cushner, Jennifer Mahon 18. The Intercultural Speaker and the Pedagogy of Foreign Langauge Education - Michael Bryam 19. Cultural Mentoring: International Education Professionals and the Development of Intercultural Competence - R. Michael Paige, Matthew L. Goode 20. Culturally Competent Practice in Social Work - Rowena Fong 21. Global Competence for Engineers - John M. Grandin, Norbert Hedderich 22. Neither Jew nor Gentile: Lessons About Intercultural Competence in Religious Organizations - George Yancey 23. Developing Skills for Interculturally Competent Care - Rohini Anand, Indra Lahiri PART III. ASSESSMENT AND RESEARCH IN INTERCULTURAL COMPETENCE 24. Methodological Issues in Researching Intercultural Competence - Fons J. R. van de Vijver, Kwok Leung 25. Applying Theory and Research: The Evolution of Intercultural Competence in U.S. Study Abroad - Michael Vande Berg, R. Michael Paige 26. Research Application: Towards a General Framework of Competence for Today's Global Village - Fons Trompenaars, Peter Wooliams 27. Assessing Intercultural Competence: Issues and Tools - Alvino E. Fantini 28. Implementing Intercultural Comopetence Assessment - Darla K. Deardorff 29. The Real Cost of Intercultural Competence: An Epilogue - Joseph E. Trimble, Paul B. Pedersen, Eduardo S. Rodela

About the Author

Darla K. Deardorff is currently executive director of the Association of International Education Administrators, a national professional organization based at Duke University, where she is a research scholar in education and founder of ICC Global, a global network on intercultural competence research. In addition, she is an adjunct professor at North Carolina State University and the University of North Carolina-Chapel Hill, is a visiting faculty at Leeds Metropolitan University, United Kingdom, and is on faculty of the prestigious Summer Institute for Intercultural Communication in Portland, Oregon. She has received numerous invitations from around the world to speak on her research on intercultural competence and assessment and is a noted expert on these topics. With nearly twenty years of experience in the international education field, she has published widely on topics in international education, including as editor of The Sage Handbook of Intercultural Competence (Sage, 2009), along with several other books. She serves as a consultant and trainer for universities, corporations and non-profit organizations, and recently completed a project with UNESCO, which resulted in speaking invitations at the first UN-related World Forum on Intercultural Dialogue in Azerbaijan as well as another UN-related event in Qatar. She is an elected Member of the International Academy of Intercultural Research, as well as a member of an Expert Group on Internationalization through the International Association of Universities, and a member of an expert advisor group for the US Department of Education, among other advisory board memberships. Her research interests include intercultural competence, outcomes assessment, internationalization, and teacher education. She has lived and worked in Germany, Japan, and Switzerland.


This much needed handbook provides the latest scholarship and work on intercultural competence, which is so vitally necessary in pursuit of mutual understanding and peace in today's world." -- Desmond Tutu
"This handbook pays attention to both cultural differences and differences in the tasks that constitute international careers. It will be an indispensable guide for those who plan to work in the global society." -- Harry C. Triandis
"No serious scholar of intercultural research can avoid reading and adding this book to their library. Professor Deardorff has provided the most exhaustive exposition to date of this most important topic. Future Handbooks will be measured against this volume and many will be found wanting." -- Dan Landis
"This book brings together a stellar group of contributors and is essential reading for everyone involved in working across cultures, in all fields. The contributors to this volume will help us live, work and play together, and will bring needed skills to those whose job it is to cross cultural boundaries and encourage others to do the same." -- Humphrey Tonkin
"This is a sourcebook for the scholar and the practitioner alike - linkingtheory and practice, and raising the reader's awareness to the complexity ofinteracting between cultures. And awareness is the first step towardscompetence." -- Geert Hofstede
"When we make meaningful and deep connections across languages and cultures, we not only build critical 21st century skills; we build our capacity for understanding and compassion. This collection of essays provides a thoughtful exploration of that transformation process and how it can contribute to a more peaceful world." -- Carol Bellamy
"Competent intercultural communication is a worthy and often elusive goal. Considerable progress has been made by scholars and practitioners of intercultural competence, and this Handbook accurately reflects those developments. It provides, in a comprehensive source, both the contemporary research and the practical applications of intercultural competence scholarship." -- Jolene Koester
"No matter the field (psychology, nursing, public health, medicine, sociology), the settings (academic, practice, community), or country, this is a must read book for anyone who has direct contact with individuals representing the globe." -- Guerda Nicholas
"I was delighted to review this book for SAGE in its earlier rendition and am thrilled to see this volume come to fruition. Each of the three parts (Conceptualizing, Applying, and Assessment and Research) provides a fresh and comprehensive examination of this incredibly important concept. Praises to Sage, Darla Deardorff and the contributors for including in Part 1, Conceptualizing Intercultural Competence, numerous chapters that invite us to understand this phenomenon from multiple cultural perspectives. This handbook is a must have for practitioners and educators dedicated to the development of intercultural competency." -- Barbara Kappler Mikk

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