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Rethinking Reputational Risk
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Table of Contents

  • Section - ONE: Rethinking
    • Chapter - 01: Introduction
    • Chapter - 02: Reputation Basics
    • Chapter - 03: How Reputations are lost
    • Chapter - 04: What is Reputational Risk?
    • Chapter - 05: The hole in Classical Risk Management
    • Chapter - 06: Stakeholder Behaviour
    • Chapter - 07: Risks from failing to communicate and learn
    • Chapter - 08: Character, Culture and Ethos
    • Chapter - 09: Incentives
    • Chapter - 10: Complexity
    • Chapter - 11: Board composition, Skill, Knowledge, Experience and Behaviour
    • Chapter - 12: Risks from Strategy and Change
    • Chapter - 13: Incubation and complacency
    • Chapter - 14: The special role - and Risks - of leaders
  • Section - TWO: Case studies
    • Chapter - 15: BP: Texas City Explosion
    • Chapter - 16: BP: Deepwater Horizon
    • Chapter - 17: Tesco PLC
    • Chapter - 18: American International Group (AIG)
    • Chapter - 19: EADS Airbus A380
    • Chapter - 21: Volkswagen
    • Chapter - 22: Mid Staffordshire NHS Foundation Trust (Stafford Hospital)
  • Section - THREE: Practicalities
    • Chapter - 23: The way forward
    • Chapter - 24: System Basics - Getting to 'go'
    • Chapter - 25: Setting up the Reputational Risk Management System
    • Chapter - 26: Operating the Reputational Risk Management System

About the Author

Anthony Fitzsimmons is Chairman of Reputability LLP and an authority and leading thinker on reputational risk and the propensity of behavioural and organizational risks to cause reputational damage. Derek Atkins BSc PhD MIMMM CEng FCIM FCII Chartered Insurer was a visiting Professor at Cass Business School, London, teaching risk management, reputational risk, and insurance, and a partner in Reputability LLP. He was the co-author of a dozen books.

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