1. Introduction 2. A Processual Approach to Understanding Change 3. The Context of Change at Pirelli Cables 4. The Politics of Change at General Motors 5. The Substance of Change at Shell Expro and Britax Industries 6. Conceptualising Processual Research: Methodological Orientation and the Design of Longitudinal Studies 7. Doing Processual Research: Tacit Knowledge, Data Collection and Data Analysis 8. Disseminating Processual Research: The Written Case Study 9. Conclusion: The Process of Organisational Change
Patrick Dawson is holder of the Salvesen Chair of Management at the University of Aberdeen. He has published numerous academic articles and several books in the field of organizational change.