In this third edition of their best-selling classic, authors Lee Bolman and Terrence Deal explain the powerful tool of " reframing." The authors have distilled the organizational literature into a comprehensive approach for looking at situations from more than one angle. Their four frames view organizations as factories, families, jungles, and theaters or temples:
The core of the book is reframing, a tool for finding new opportunities and options in confusing and troubling organizational situations. The authors show how multiple frames give leaders an edge in decoding organizational complexity. The new edition highlights current developments in organizational and leadership research. It presents new case examples from organizations such as eBay, Enron, Harley-Davidson, the New York City Fire Department, and the U.S. Marine Corps. The book also introduces " Organizational Theory s Greatest Hits, " text boxes that ground the book in the most influential scholarly work.The new edition also offers a rich mix of geographic, cultural, and gender diversity throughout.
Includes on-line instructor s guide available at www.wiley.com/college/bolman
Preface.The Authors.Part I. Making Sense of Organizations.Chapter 1. Introduction: The Power of Reframing.Chapter 2. Simple Ideas, Complex Organizations.Part II. The Structural Frame.Chapter 3. Getting Organized.Chapter 4. Structure and Restructuring.Chapter 5. Organizing Groups and Teams.Part III. The Human Resource Frame.Chapter 6. People and Organizations.Chapter 7. Improving Human Resource Management.Chapter 8. Interpersonal and Group Dynamics.Part IV. The Political Frame.Chapter 9. Power, Conflict, and Coalitions.Chapter 10. The Manager as Politician.Chapter 11. Organizations as Political Arenas and Political Agents.Part V. The Symbolic Frame.Chapter 12. Organizational Culture and Symbols.Chapter 13. Organization as Theater.Chapter 14. Organizational Culture in Action.Part VI. Improving Leadership Practice.Chapter 15. Integrating Frames for Effective Practice.Chapter 16. Reframing in Action: Opportunities and Perils.Chapter 17. Reframing Leadership.Chapter 18. Reframing Change: Training, Realigning, Negotiating, Grieving, and Moving On.Chapter 19. Reframing Ethics and Spirit.Chapter 20. Bringing It All Together: Change and Leadership in Action.Chapter 21. Epilogue: Artistry, Choice, and Leadership.Appendix A. The Best of Organiza-tional Studies: Scholars' Hits and Popular Best-Sellers.References.Name Index.Subject Index.
Lee G. Bolman and Terrence E. Deal are the best-selling authors of Leading with Soul. Bolman holds the Marion Bloch Chair in Leadership at the Bloch School of Business, University of Missouri - Kansas City. He consults worldwide to corporations, public agencies, universities, and schools. Deal is the Irving R. Melbo Professor of Education at the Rossier School, University of Southern California, and an international consultant to business, health care, military, educational, and religious organizations.