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1. Introduction; Part I. Introduction into Basic Concepts: 2. Collaborative recommendation; 3. Content-based recommendation; 4. Knowledge-based recommendation; 5. Hybrid recommendation approaches; 6. Explanations in recommender systems; 7. Evaluating recommender systems; 8. Case study - personalized game recommendations on the mobile Internet; Part II. Recent Developments: 9. Attacks on collaborative recommender systems; 10. Online consumer decision making; 11. Recommender systems and the next-generation Web; 12. Recommendations in ubiquitous environments; 13. Summary and outlook.
Dietmar Jannach is a chaired Professor of Computer Science at TU Dortmund, Germany. The author of more than 100 scientific papers, he is a member of the editorial board of the Applied Intelligence journal and the review board of the International Journal of Electronic Commerce. Markus Zanker is an associate professor at the Alpen-Adria University, Klagenfurt, Austria. He directs the research group on recommender systems and is the director of the study programme in information management. In 2010 he was the program co-chair of the 4th International ACM Conference on Recommender Systems. He has published numerous papers in the area of artificial intelligence focusing on recommender systems, consumer buying behavior and human factors. He is also an associate editor of the International Journal of Human-Computer Studies. Alexander Felfernig is Professor of Applied Software Engineering at the Graz University of Technology (TU Graz). In his research he focuses on intelligent methods and algorithms supporting the development and maintenance of complex knowledge bases. Furthermore, Alexander is interested in the application of AI techniques in the software engineering context, for example, the application of decision and recommendation technologies to make software requirements engineering processes more effective. For his research he received the Heinz-Zemanek Award from the Austrian Computer Society in 2009. Gerhard Friedrich is a chaired Professor at the Alpen-Adria Universitat Klagenfurt, Austria, where he is head of the Institute of Applied Informatics and directs the Intelligent Systems and Business Informatics research group. He is an editor of AI Communications and an associate editor of the International Journal of Mass Customisation.
'Behind the modest title of 'An Introduction' lies the type of work the field needs to consolidate its learning and move forward to address new challenges. Across the chapters that follow lie both a tour of what the field knows well - a diverse collection of algorithms and approaches to recommendation - and a snapshot of where the field is today as new approaches derived from social computing and the semantic web find their place in the recommender systems toolbox. Let's all hope this worthy effort spurs yet more creativity and innovation to help recommender systems move forward to new heights.' Joseph A. Konstan, from the Foreword