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The Real-Time Enterprise
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Successful management teams can identify the cost and return derived from the implementation of new technology, and they can properly apply the technology toward gaining a competitive advantage. IT and business managers alike need a resource that enables them to prepare for future operating conditions, identify beneficial solutions, and use high technology to achieve organizational goals. The Real-Time Enterprise analyzes the forward-looking implementation of IT within a business, focusing on how careful planning can improve efficiency while reducing costs. The book includes case studies that emphasize how the most profitable uses of technology are now the real-time response to customer requirements, and the accumulation of knowledge about markets and business partners. Divided into four parts, the text begins by explaining how advanced information technology is a moving target, and why companies that want to benefit from it must set priorities and move quickly. Part II covers many recent developments in IT and its implementation, including smart dust and straight through processing (STP). Part III is made up of case studies that address specific application areas, including credit institutions, treasury operations, risk management, and approaches to replace office automation. The book concludes by exploring a series of prerequisites made necessary by advanced applications. The Real-Time Enterprise provides a perspective on the deployment of strategic information technology, covering guidelines, advanced applications, and practical examples. It delivers a much-needed upgrade of knowledge and skills for IT professionals seeking to progress beyond traditional implementations.
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Table of Contents

ADVANCED INFORMATION TECHNOLOGY IS A MOVING TARGET Technology and the Real-Time Enterprise Introduction Foresight, Insight, and Competitive Advantages Reinventing the Functions of Management Knowledge Navigation and the Real-Time Enterprise Past Breakthroughs, Advanced Knowledge, and Efficiency Strategic Planning, Technology, and Organization Introduction A Long, Hard Look Into the Future Organization, Identification, and Fast Deliverables Coordination Through Management by Objectives Strategic Plans Should Account for New Technology's Impact New Trends in Information Technology Introduction A Concept of Internet Ecosystem Trends in Networked Sophisticated Applications Back to Basics Miniaturization and Sensing Technology What Can Be Expected from Smart Dust? What Is Meant by High Tech? Introduction Using High Technology for Business Survival Extending the Current Technology's Frontier Managing Information as a Product R&D is Integral Part of High Tech Implementation High Technology and the Virtual Company STRAIGHT-THROUGH PROCESSING, REALITY ON-LINE, AND KNOWLEDGE MANAGEMENT Straight Through Processing Introduction A Practical Example with STP: Continuous Link Settlement Continuities and Discontinuities: in STP Implementation Exception Handling and Straight Through Processing Connecting STP to Enterprise Resources Planning Cost and Benefit with Straight Through Processing Reality Online as an Integrative Solution Introduction System Design for Reality Online Reality Online, and Smart Cars System Integration by the Swiss Customs Authority. A Case Study Prerequisites for and Payoffs from System Integration Likely Social Impact of Reality Online Executive Information Systems Introduction Concepts Underpinning Executive Information Systems Executive Information System Examples with BNP Paribas and Wal- Mart A Corporate Memory Facility. Case Study with Magellan The Important Role of Visualization in Executive Information Systems A Well-Designed EIS Is Always User-Centered. A Case Study Client Information Systems Introduction The New Age of Retail Prerequisites to the Design of a Client Information System MIT's Virtual Customer and Accenture's Virtual Double Implementing the Client Mirror Using Customer Relationship Management Software CASE STUDIES WITH REAL-TIME ENTERPRISES Real-Time Applications in the Banking Industry Introduction A 21st Century IT Solution for a Commercial Bank Real-Time and Realspace Applications by Top Tier Institutions Bankers Trust: Repositioning in Right Side of Balance Sheet Use of Expert Systems by the Deutsche Bundesbank Taking an Integrated View of EIS and CIS Real-Time Treasury Operations Introduction Pillars of Treasury Control. A Case Study A Closer Look Into Assets and Liabilities Management Crisis of Fund Management. A Case Study Benefits from an A&L Acid Test Challenges with Home-Host Financial Reporting Real-Time Risk Management Introduction Organization, Technology, and Enterprise Risk Management Uncertainties Connected to Credit Risk Uncertainties Resulting from Market Risk The Real-time Evaluation of Gains and Losses Isaac Newton's Policy for Effective Control Implementing Realspace Solutions to Replace Office Automation Introduction Office Automation Must Be Upgraded with Real-Time Technology Case Study on the Revamping of Office Automation Cultural Change is Inevitable, No Matter Which Is the New System Advanced Solutions Rest on Re-Engineered Real-Time Applications Offshoring the Back Office and Real-Time Connectivity PREREQUISITES TO REAL-TIME SOLUTIONS Business Architecture for a Real-Time Enterprise Introduction Designing a Business Architecture to Promote Client Focus and Innovation Challenges a Business Architecture Must Overcome The Interim Business Architecture of a Money Center Bank. A Case Study Converging Towards Implementation of a Realspace Environment. A Case Study Data Mining Anywhere, at Any Time, on Any Subject Introduction End Users and the Need for Real-Time Databases Increasing Return on IT Investments through Data Mining Improving the Sophistication of Interactive Database Access Database Solutions and Quality of Service Case Studies on Internet-Intrinsic Models Introduction Internet Technology Towards 2010 Internet-Intrinsic Business Models Case Studies on Internet Use in Retail Banking Rethinking the Horizon of Internet Retail Banking Services Internet and the Securities Industry End-to-End Deliverables through Internet Ecosystems Introduction End-to-End on the Internet Time and Its Challenges Virtue Is Knowledge Which Cannot Be Taught Learning How to Do Internet Ecosystem Studies Deliverables for the SMEs and the Virus Threat Who Can Make Money on the Internet? Business Continuity and Contingency Planning Introduction Management of Business Continuity and the Terrorist Threats Learning a Lesson from the Law of Unexpected Consequences Operational Risk Control, Contingency Planning, and Disaster Recovery Controlling the Company's Cost Structure through Technology

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