Fishpond Gift Vouchers - Let them choose!

Shop over a million Toys in our Huge New Range

The Professional Service Firm

Product Details

Table of Contents

Preface. About the Author. Introduction. 1. The Inexorable Rise of the Professional Service Firm. The sceptical invester. Learning from PSFs. 2. Segmenting the Professional Services Industry. Consolidation versus specialization. Life stages. 3. Determining the Relative Attractiveness of Segments of the Professional Services Industry. Nature and level of competition. Growth and cyclicality. Entry and exit barriers. Client dependency. Recruitment and retention patterns. Threat of service substitution. Impact of government activity. Pulling it all together. 4. Generic Strategies for Professional Service Firms. Global service integration or bundling. Vertical integration. Global versus local specialization. Sector versus product specialization. Executing a strategy. 5. How Do You Tell How a PSF is Doing? The balance sheet. The P&L. It's not just the financials... 6. Understanding the Underlying Economics of a PSF. Organizational structure. Utilization. Charge-out rates. Fee capacity and resource allocation. 7. Identifying Whether a PSF is Positioned to Maximize Returns to Shareholders. Client strategy. Service mix. Pricing strategy. Process efficiency and internal structures. Recruitment, incentives and career management. Financial and process control. 8. Corporate Finance and Valuation of PSFs. What keeps potential investors awake at night? Investment strategies and pricing. 9. The Future for Professional Service Firms. Select Bibliography. Index.

About the Author

Mark C. Scott is Executive Vice President of Lake Capital Management, a principal investment group specialising in investing in professional service firms. He formerly held the same position at Lighthouse Global Network, a global marketing services group. He was previously an Operations Director at WPP Group plc and prior to this has worked for a number of years as a management consultant in Europe and the USA. He received his MBA from Harvard Business School and was educated at Oxford and Cambridge Universities. He is the author of Value Drivers and Reinspiring the Corporation.

Ask a Question About this Product More...
Write your question below:
Look for similar items by category
How Fishpond Works
Fishpond works with suppliers all over the world to bring you a huge selection of products, really great prices, and delivery included on over 25 million products that we sell. We do our best every day to make Fishpond an awesome place for customers to shop and get what they want — all at the best prices online.
Webmasters, Bloggers & Website Owners
You can earn a 5% commission by selling The Professional Service Firm: The Manager's Guide to Maximising Profit and Value on your website. It's easy to get started - we will give you example code. After you're set-up, your website can earn you money while you work, play or even sleep! You should start right now!
Authors / Publishers
Are you the Author or Publisher of a book? Or the manufacturer of one of the millions of products that we sell. You can improve sales and grow your revenue by submitting additional information on this title. The better the information we have about a product, the more we will sell!
Item ships from and is sold by Fishpond World Ltd.
Back to top