Prelims (Contents, Acknowledgements, Introduction) 1. 'New paradigm microfinance' - what is it? 2. Introduction to financial accounts and analysis 3. Field visits to microbusinesses 4. Rates of return and the cost of money 5. Visit to microfinance groups 6. Financial analysis of a microfinance institution 7. Planning for MFI profitability 8. Marketing microfinance 9. Men and women as clients for microfinance 10. Arrears and defaults - definition and measurement 11. 'Graduation' and individual loans 12. Individual versus group lending - the pros and cons of each 13. Bangladesh Grameen groups or self-help on-lending groups? 14. Subsidies - when and how? 15. Commercial banks and microfinance 16. The need for microsavings services 17. Micro-insurance 18. MFI staffing - recruitment and motivation 19. Management information systems - selection and design 20. Measuring the impact of microfinance 21. The 'downside' of microfinance 22. Regulation and supervision - by whom and how? Back Matter (Resources, Index)
Malcolm Harper is Emeritus Professor of Enterprise Development at Cranfield University in the UK. He is Editor-in-Chief of Small Enterprise Development, the international journal of microfinance and business development, and author of numerous books and articles.