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A Practical Guide to Needs Assessment, Third Edition
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Table of Contents

List of Figures vi List of Needs Assessment Toolkit Forms ix Preface xi Acknowledgments xiv Introduction 1 PART ONE: FUNDAMENTALS OF NEEDS ASSESSMENT ONE Overview of Needs Assessment 15 TWO Ideas and Models Th at Guide Practice 35 THREE Strategies for Collecting and Analyzing Data 51 PART TWO: GETTING DOWN TO BRASS TACKS FOUR Knowledge and Skills Assessment 89 FIVE Job and Task Analysis 117 SIX Competency-Based Needs Assessment 145 SEVEN Strategic Needs Assessment 173 EIGHT Complex Needs Assessment 205 PART THREE: MANAGING A NEEDS ASSESSMENT NINE Writing Proposals and Reports 231 TEN Dealing with Ethical Issues 257 ELEVEN Answers to Frequently Asked Questions 271 PART FOUR: NEEDS ASSESSMENT TOOLKIT Toolkit Forms 291 Glossary 367 References 379 Index 393 About the Authors

About the Author

Catherine (Cathy) M. Sleezer works with Employee Trainingand Performance Improvement Specialists to provide consultingservices on human resources for private, public, and governmentsector organizations. Darlene F. Russ-Eft is professor of adult education andhigher education leadership in the College of Education at OregonState-University, where she teaches master s and doctoralcourses in research, program evaluation, and learning theory. Kavita Gupta is the author of the first edition of APractical Guide to Needs Assessment, and she currently works asa community organizer.

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