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The Power of Thanks
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Table of Contents

Preface vii
Acknowledgement xi
Introduction - The Power of Thanks xiii

PART 1 UNDERSTANDING ORGANIZATIONAL CULTURE
1 The Rise of Company Culture 3
2 The People-First Workplace 15
3 Appreciation, Gratitude, and Employee Engagement 27

PART 2 UNDERSTANDING SOCIAL RECOGNITION
4 Setting a Purpose and a Vision 43
5 The Evolution and Reinvention of Recognition 59
6 Social, Mobile, and 24/7 83

PART 3 PUTTING SOCIAL RECOGNITION INTO PRACTICE
7 Building a Social Recognition Framework 105
8 Driving ROI and Business Results 151
9 How Social Recognition Impacts HR 173

Afterword 185
Notes 187
Index 193

About the Author

Eric Mosley is CEO of Globoforce, where he helps companies build strong cultures of engaged employees by taking a modern, more strategic approach to recognition. Today, Globoforce is trusted by some of the most admired companies in the world to inspire and energize employees and create best places to work. He is the author of The Crowdsourced Performance Review.Derek Irvine is Vice President, Client Strategy and Consulting, at Globoforce where he helps customers leverage proven recognition strategies and best practices to elevate employee engagement, increase retention, and improve bottomline results.

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