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The Power of Social Innovation


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Table of Contents

Acknowledgments ix The Author xi Foreword xiii Preface xvii Part I: Catalyzing Social Change 1 Chapter 1 Igniting Civic Progress 3 Entrepreneurship, Innovation, and Change 4 So Many Ideas, So Little Progress 6 Civic Entrepreneurship as the Solution 12 Igniting Civic Progress 17 The Mandate and Caution of Engaging Government 20 Conclusions 24 Chapter 2 Innovation as Catalytic Ingredient 27 Discovering the Missing Ingredient 30 Choosing the Right Catalyst 36 Bringing It All Together: The Nehemiah Foundation 58 Conclusions 61 Part II: Market Maker as Civic Entrepreneur 65 Chapter 3 Open Sourcing Social Innovation 67 Breaking Down Protectionist Barriers 69 Opening Space for Innovation 73 Leveling the Playing Field 79 Inviting the Exceptional 82 Forcing Cultural Change 85 Bringing It All Together: The Enlightened Monopolist 90 Conclusions 97 Chapter 4 Trading Good Deeds for Measurable Results 101 Current Funding Limitations 103 What Public Value are We Purchasing? 106 Are the Funded Activities Still the Most Relevant? 111 What Change Does the Community Want and What Assets Can It Mobilize? 114 Are We Funding a Project or Sustainable System Change? 116 What Will We Measure? 120 Bringing It All Together: Linda Gibbs 125 Conclusions 126 Part III: Service Provider as Civic Entrepreneur 131 Chapter 5 Animating and Trusting the Citizen 133 Balancing the Professional with the Public 135 Building a Public 139 Leveraging Social Media for Change 149 "Client" Choice 153 Curing the Expectation Gap 157 Bringing It All Together: Family Independence Initiative 160 Conclusions 165 Chapter 6 Turning Risk into Reward 169 Seeing Opportunity Where Others See Liability 171 Taking First Risk 172 Fully Calculating Cascading Return on Investment 182 Political Risk and Reward 184 Bringing It All Together: Wraparound Milwaukee 192 Conclusions 195 Chapter 7 The Fertile Community 197 The Fertile City (and the Entrepreneurial Mayor) 199 Civic Entrepreneurs and School Reform 202 Entrepreneurial Community Solutions 214 Staying Entrepreneurial: Saving Yourself from Success 221 The Future 222 Notes 225 References 255 Index 265

About the Author

STEPHEN GOLDSMITH is the Daniel Paul Professor of Government and the Director of the Innovations in American Government Program at Harvard Kennedy School. Goldsmith, himself an entrepreneur, occupies the unique position of having approached these issues as a national leader across sectors. He served two terms as Mayor of Indianapolis, where his transformative efforts to revitalize urban neighborhoods and to transfer real authority to community groups received national acclaim. Goldsmith then led reform as special advisor to President Bush on faith-based and nonprofit initiatives, and has served under both Presidents Bush and Obama as chair of the Corporation for National and Community Service. Goldsmith has written many articles and several books, including Governing by Network, winner of the National Academy of Public Administration's Louis Brownlow Book Award.


"This book is a sort of bible of social innovation, full of examples of social entrepreneurs' successes. It sets out both the potential of the partnership approach and the huge difficulties it will have to overcome." (The Economist, August 2010) "Lots of people talk about 'reinventing government.' Steve Goldsmith has actually done it" (Wall Street Journal, July 31, 2010)

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