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The Power of Presence


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Table of Contents


Preface ix

Introduction 1


Understanding and Managing Your Presence

of Mind

CHAPTER 1 What Are You Thinking? 9

CHAPTER 2 Your Actions Are Speaking So Loudly I Can

Hardly Hear What You're Saying 23

CHAPTER 3 Stopping the Negativity Loop 42

CHAPTER 4 Presence as Perception 56


Forging Strong Relationships

CHAPTER 5 Go Ahead, Trip Over Your Own Perfectionism 73

CHAPTER 6 Trust: The Ultimate Gatekeeper 89

CHAPTER 7 What You Can Learn About Emotional

Intelligence While Riding in the Elevator 107

CHAPTER 8 A Note to Emailphiles, CrackBerry Addicts,

and TurboTexters 129


Communicating to Build and Motivate Followership

CHAPTER 9 Inspiring Change from the Brain Down 141

CHAPTER 10 From Vision to Visionary 161

CHAPTER 11 Declarations Create Possibilities 178

CHAPTER 12 Strategic Shock Value and Other Ways

to Create Shining Moments 187

CHAPTER 13 Bringing It All Together: Presence in a Pinch 200

CHAPTER 14 Afterword 209

Acknowledgments 213

Appendix: Quick Hit I-Presence Tips 215

1. Presence Considerations for CEOs and

Senior Leaders 215

2. Presence Considerations for Entrepreneurs 217

3. Presence Considerations for Women 219

4. Presence Considerations for Job Seekers 220

5. Presence Considerations for Career Changers 222

6. Presence Considerations for Young Professionals 223

Notes 227

Index 231

About the Author 239

About the Author

KRISTI HEDGES is a communications expert, entrepreneur, and certified leadership coach whose clients include Fannie Mae, VeriSign, the National Institutes of Health, privately held businesses, and global professional services firms. She's a leadership columnist for and a speaker for Vistage International and The Founder Institute.


"If you decide that your comfort zone has become a ho-home zone, Hedges offers a 5-step personal change agent program." -- Jim Pawlak, Career Moves

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