Preface. Who Should Read This Book. Overview of the Contents. Acknowledgments. 1. The Reality of Framing. The Rules of Reality Construction. Test Your Framing Style. Framing Through Pictures? 2. The Skill of Framing. Culture and Its Discourses. Mental Models. Core Framing Tasks. 3. The Science of Framing. Priming for Spontaneity. Priming Mental Models. Priming for Opportunity. Priming for Language. Priming After Mistakes and Gaffes. Building Complex Mental Models. 4. The Art of Framing. Framing as a Craft. The $1,000,000 Question: Combining Framing Devices. 5. The Emotion of Framing. Emotional Intelligence and Framing. Emotional Contagion and Framing. Emotional Regulation and Framing. 6. The Ethics of Framing. Ethical Codes and Why We Need Them. Creating Mindfulness. Moral Positioning. On Crucibles and Teaching Moments. 7. The Leadership Context of Framing. Context, Leadership and Framing. Now It Is Your Turn. 8. The Applications of Framing. Conversations. Framing for Campaigns. Glossary of Framing Terms. Notes. References. The Author. Index.
Gail T. Fairhurst is an award-winning professor of communication at the University of Cincinnati, where she teaches leadership and organizational communication. She has also been a speaker, management consultant, and executive coach for McDonald's, Boeing, Procter & Gamble, General Electric, State Farm Insurance, Merrill Lynch, and the Children's Hospital of Cincinnati, among other organizations.