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Postal and Delivery Innovation in the Digital Economy
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Table of Contents

1 Business Models.- 2 e-commerce and the return of unwanted goods.- 3 The concentration phenomenon in e-commerce.- 4 Implications of 3D Printing for the United States Postal Service.- 5 Spam or ham? Assessing the value of direct mail.- 6 Targeting vs. Saturation: Derived Demand for Direct Mail.- 7 Quality and pricing of delivery services in the e-commerce sector.- 8 A Branching AIDS Model for Estimating U.S. Postal Price Elasticities.- 9 A Demand System Approach to Affordability.- 10 Welfare impact of changes in the scope of the USO.- 11 Potential gains and losses of (partial) lifting of home delivery obligations.- 12 Estimating the Financial Impact of Discontinuing Saturday Delivery of Letters and Flats in the U.S.- 13 Regulatory developments in post and telecommunications: a tale of two industries.- 14 Digital inclusion: a role of postal operators in a smart world.- 15 Informational privacy and registered certified mail: what do the people want?.- 16 Advanced semi-parametric and parametric methods to assess efficiency in the postal sector.- 17 On the detection of market and intangible benefits through consumer surveys.- 18 Different models of Postal Financial Services.- 19 When rapidly decreasing mail volumes call for more innovative social and economic approaches.- 20 Proactive surveys and calculations for meeting declining mail volumes.- 21 E-invoicing as the principal driver of change in B2X letter market definitions.- 22 The Competitive Fringe.- 23 Market Regulations and USO in the Revised Swiss Postal Act: Provisions and Authorities.- 24 Positioning the Postal Service for the Next Generation.- 25 Analyzing the prospects for transactional mail using a sender-recipient framework.

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