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The Performance Pipeline


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Table of Contents

Preface ix

Part One The Performance Pipeline Concept

Introduction Dealing with Pervasive Uncertainty 3

1 Defining Your Performance Pipeline 21

Part Two Expected Results at Every Level of Leadership

2 Enterprise Chief Executive Officer: Perpetuating the Enterprise 47

3 Group Managers: Portfolio of Businesses 71

4 Business Managers: Short-Term and Long-Term Profit 93

5 Function Managers: Competitive Advantage 113

6 Managers of Managers: Productivity 129

7 Managers of Others: The Enablers 147

8 Self-Managers: Delivering the Products and Services 175

Part Three Successful Implementation of the Performance Pipeline

9 Creating a Context for Performance 201

10 Enabling Layer Transitions 225

11 Implementing Your Performance Pipeline 245

Tool 1: Actual Performance Pipeline from Company E 261

Tool 2: Interview Questions 279

Acknowledgments 285

The Author 287

Index 289

About the Author

Stephen Drotter is CEO of Drotter Human Resources, a global company that specializesin CEO succession; executive assessment, selection, and development; and enterprise-level organization design. He was one of the original designers of GE's succession planning process and ran human resources at INA Corporation and Chase Manhattan. He has a degree in economics from Amherst College. He is coauthor of The Leadership Pipeline and The Succession Planning Handbook for the Chief Executive.


'The text is a good read and has a lot to offer to the 2012 world of UK retail financial services.' (Financial Adviser, 31st May 2012)

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