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Performance Improvement in Hospitals and Health Systems
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Table of Contents

Preface

Chapter 1: Healthcare Leadership and Strategy

Chapter 2: Organizational Performance Management

Chapter 3: Analytics in Healthcare Improvement

Chapter 4: Quality Management

Chapter 5: Project Management and Change Management

Chapter 6: Process Management and Re-engineering

Chapter 7: Lean and Six Sigma

Chapter 8: Organizational Behavior in Performance Improvement

Chapter 9: Productivity Management

Chapter 10: Evidence-Based Healthcare and Information Systems

Glossary of Key Terms

About the Author

James Langabeer II, MBA, PhD is a Professor of Healthcare Management and Informatics at the University of Texas Health Science Center. He has served in hospital senior leadership at several renowned academic medical centers, led technology startup organizations through commercialization, provided management consulting to dozens of non-proft healthcare organizations, and is a seasoned researcher and professor. Dr. Langabeer has previously served as the national chair of the HIMSS Management Engineering Performance Improvement Committee, and was on the editorial board of their HIMSS Journal of Healthcare Information Management. He has published in nearly 80 academic journals and is the author of six books. He earned his PhD in Management Science from the University of Lancaster in England. He is also a Fellow of HIMSS and is a Fellow of the American College of Healthcare Executives (FACHE).

Reviews

"In today's health care environment, the goals of quality, safety and excellence in patient experience must be achieved in a cost-efficient manner. Deploying the right performance improvement tools and training is vital in this journey. This book by Dr. Langabeer will equip you with the theory and tools to be successful in healthcare quality and operations." Shkelzen Hoxhaj, MD, MBA, MPH Chief Medical Officer, Jackson Memorial Hospital, Miami Florida "Dr. Langabeer has the benefit of being a successful business entrepreneur and healthcare administrator with deep roots in medical research. This rare combination has allowed him to write a book that is pragmatic and comprehends the complexities of not only healthcare processes, but the challenge of culture as well. This industry is in need of a common sense, pragmatic and realistic guide for health systems to achieve high quality at lower costs. This book is a big step in the right direction." Ivo Nelson CEO and Chairman, Next Wave Health "Healthcare leaders and physicians alike recognize the vital need for outstanding quality management programs within their systems of care. This important work by Dr. Langabeer draws upon his vast experience to lay out - for both experienced and novice administrators and quality leaders - concepts and guidelines for the establishing of cutting edge quality management efforts that will assure the effectiveness and the safety of their appointed missions." Raymond Fowler, MD Professor of Emergency Medicine, UT Southwestern Medical Center

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