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Oracle CRM on Demand Reporting
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Your One-Stop Guide to Oracle CRM On Demand Reporting Plan, build, and distribute data-rich business intelligence reports with ease. Oracle CRM On Demand Reporting details the entire report-building process and explains how to use the powerful features available in Answers On Demand to create and share comprehensive, integrated reports. The book includes proven strategies for report design and development, real-world examples, formatting tips, advanced reporting techniques, and sample formulas. Convert disparate corporate data into actionable business intelligence with help from this detailed guide. Maximize the features of Answers On Demand Strategically plan your reports Format, sort, filter, and modify report data Use column formulas with numeric, date and time, and text data Apply logic and transform data with column formulas Format report title and table views Add charts, graphs, pivot tables, filter prompts, and interactivity to reports Configure advanced views and create custom dashboards Manage reports and control access
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Table of Contents

Acknowledgments Introduction Chapter 1: Getting Started with Answers on Demand Chapter 2: Planning Your Reports Chapter 3: Formatting and Sorting Report Data Chapter 4: Filtering Report Data Chapter 5: Modifying Data with Formulas Chapter 6: Using Column Formulas with Numeric Data Chapter 7: Using Column Formulas with Date and Time Data Chapter 8: Using Column Formulas with Text Data Chapter 9: Using Column Formulas to Apply Logic and Transform Data Chapter 10: Formatting Report Title and Table Views Chapter 11: Adding Charts and Graphs to Reports Chapter 12: Adding Pivot Tables to Reports Chapter 13: Adding Advanced Views and Creating Custom Dashboards Chapter 14: Adding Filter Prompts to Reports Chapter 15: Combining Reports Chapter 16: Adding Interactivity to Reports Chapter 17: Managing Reports and Controlling Access Appendix A: Quick Reference Index

About the Author

Michael D. Lairson joined Siebel Systems (now Oracle) in 2001, where he developed the certification exams and study materials for the Siebel CRM On Demand product. He helped develop and regularly delivers the Advanced Analytics Workshop.

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