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Acknowledgments Introduction Chapter 1: Getting Started with Answers on Demand Chapter 2: Planning Your Reports Chapter 3: Formatting and Sorting Report Data Chapter 4: Filtering Report Data Chapter 5: Modifying Data with Formulas Chapter 6: Using Column Formulas with Numeric Data Chapter 7: Using Column Formulas with Date and Time Data Chapter 8: Using Column Formulas with Text Data Chapter 9: Using Column Formulas to Apply Logic and Transform Data Chapter 10: Formatting Report Title and Table Views Chapter 11: Adding Charts and Graphs to Reports Chapter 12: Adding Pivot Tables to Reports Chapter 13: Adding Advanced Views and Creating Custom Dashboards Chapter 14: Adding Filter Prompts to Reports Chapter 15: Combining Reports Chapter 16: Adding Interactivity to Reports Chapter 17: Managing Reports and Controlling Access Appendix A: Quick Reference Index
Michael D. Lairson joined Siebel Systems (now Oracle) in 2001, where he developed the certification exams and study materials for the Siebel CRM On Demand product. He helped develop and regularly delivers the Advanced Analytics Workshop.