Table of Contents

• Section I. Foundations of Occupational Therapy Leadership and Management
• Chapter 1. Theories of Leadership
• Chapter 2. Perspectives on Management
• Chapter 3. Leadership vs. Management: Differences and Skills Sets
• Chapter 4. Evolution and Future of Occupational Therapy Service Delivery
• Chapter 5. Global Perspectives on Occupational Therapy Practice
• Chapter 6. Leading and Managing Within Health Care Systems
• Chapter 7. Creating a Business in an Emerging Practice Area
• Chapter 8. Management for Occupation-Centered Practice
• Section II. Organizational Planning and Culture
• Chapter 9. Strategic Planning
• Chapter 10. Using Data to Guide Business Decisions
• Chapter 11. Risk Management and Contingency Planning
• Chapter 12. Marketing Strategies and Analysis
• Chapter 13. Building Capacity
• Chapter 14. Starting New Programs
• Chapter 15. Cultivating a Positive and Collaborative Workplace
• Chapter 16. Promoting and Managing Diversity
• Chapter 17. Volunteering: Staff Participation Outreach and Contributing to the Community
• Section III. Navigating Change and Uncertainty
• Chapter 18. Managing Organizational Change
• Chapter 19. Planning During Uncertainty
• Chapter 20. Handling Resistance During Change
• Chapter 21. Communicating During Change or Uncertainty
• Chapter 22. Adding Value During Change
• Chapter 23. Becoming a Change Agent
• Section IV. Outcomes and Documentation
• Chapter 24. Managing Quality and Promoting Evidence-Based Practice
• Chapter 25. Understanding Client-Centered Practice
• Chapter 26. Evaluating Occupational Therapy Services and Client Satisfaction
• Chapter 27. Measuring Outcomes
• Chapter 28. Guidelines for Effective Documentation and Quality Reporting
• Chapter 29. Federal Health Care Programs and Outcomes
• Chapter 30. Private Health Insurance
• Chapter 31. Workers' Compensation
• Chapter 32. Delivering Services Through Telehealth
• Section V. Interprofessional Practice and Teams
• Chapter 33. Advocating Occupational Therapy's Distinct Value Within Interprofessional Teams
• Chapter 34. Supervising Other Disciplines
• Chapter 35. Building Effective Teams
• Section VI. Supervision
• Chapter 36. Recruiting, Hiring, and Retaining Personnel
• Chapter 37. Conflict Resolution
• Chapter 38. Mentoring and Motivating Others
• Chapter 39. Promoting Professionalism
• Chapter 40. Providing Constructive Feedback
• Chapter 41. Working With Occupational Therapy Assistants
• Chapter 42. Occupational Therapy Assistants as Managers
• Chapter 43. Management of Fieldwork Education
• Section VII. Communication
• Chapter 44. Communicating Across Generations and Cultures
• Chapter 45. Using Social Media Appropriately
• Chapter 46. Grant Proposal Writing
• Chapter 47. Practitioner-Client Communication
• Section VIII. Finance and Budgeting
• Chapter 48. Understanding Economic and Political Trends
• Chapter 49. Designing a Payment Structure
• Chapter 50. Developing a Budget
• Chapter 51. Determining Costs for New Programs
• Chapter 52. Monitoring Cash Flow
• Chapter 53. Professional Liability Insurance
• Section IX. Professional Standards
• Chapter 54. Continuing Competence
• Chapter 55. Major Accrediting Organizations
• Chapter 56. Accreditation Related to Education
• Section X. Ethical Legal Considerations
• Chapter 57. Organizational Ethics
• Chapter 58. Ethics in Fieldwork
• Chapter 59. Ethics for OTA Managers
• Chapter 60. Understanding the Law
• Chapter 61. Malpractice
• Chapter 62. Intellectual Property and Social Media
• Chapter 63. Billing for Occupational Therapy
• Chapter 64. Understanding Employment Laws
• Chapter 65. Addressing Health Disparities
• Chapter 66. MoralDistress
• Section XI. Managing Your Career
• Chapter 67. Succeeding as a New Leader or Manager
• Chapter 68. Returning to the Occupational Therapy Workforce
• Chapter 69. Transitioning to New Practice Areas
• Chapter 70. Becoming a Successful Contractor
• Chapter 71. Professional Development
• Chapter 72. Entrepreneurship
• Section XII. Public Policy
• Chapter 73. Why Is Policy Important?
• Chapter 74. Regulatory and Payment Issues
• Chapter 75. State Regulation of Occupational Therapy
• Chapter 76. Becoming an Advocate