Acknowledgments ix Executive Summary xi CHAPTER 1 Position Yourself for Success: Get the Job. Make Sure It Is Right for You. Avoid Common Land Mines. 1 Tools in the book (with downloadable copies on the web): 1.1 BRAVE Culture Assessment/Preference 23 1.2 Risk Assessment 25 1.3 5Cs Situation Analysis 27 1.4 SWOT 29 CHAPTER 2 Leverage the Fuzzy Front End: Jump-Start Relationships. Listen, Learn, and Plan Before Day One. 31 Tools in the book (with downloadable copies on the web): 2.1 100-Day Plan Worksheet 54 2.2 Context Assessment 57 2.3 ACES Context/Culture Map 59 2.4 Communication Planning 60 2.5 Onboarding Conversation Framework 62 2.6 Personal Set-Up/Relocation 63 2.7 Office Set-Up 66 2.8 Leadership Team Role Sort (for merging teams) 68 2.9 Leadership Team Prestart Alignment Session (for merging teams) 69 2.10 Announcement Cascade 71 CHAPTER 3 Take Control of Day One: Make a Powerful First Impression. Confirm Your Entry Message. 73 Tools in the book (with downloadable copies on the web): 3.1 Day One Checklist 87 3.2 New Leader Assimilation Session 89 3.3 New Owner Assimilation Session (for an acquisition) 91 CHAPTER 4 Activate Ongoing Communication: Establish Leadership and Begin Cultural Transformation. 93 Tools in the book (with downloadable copies on the web): 4.1 Communication Guide 104 CHAPTER 5 Pivot to Strategy: Co-Create the Burning Imperative by Day 30. 105 Tools in the book (with downloadable copies on the web): 5.1 Burning Imperative Workshop 118 CHAPTER 6 Drive Operational Accountability: Embed Milestones by Day 45 and Early Wins by Day 60. 121 Tools in the book (with downloadable copies on the web): 6.1 Milestone Management 141 6.2 Team Charter/Early Win Tool (for subteams) 143 6.3 Problem Solving 144 CHAPTER 7 Strengthen the Organization: Get the Right Team in Place by Day 70. 147 Tools in the book (with downloadable copies on the web): 7.1 Role Sort 168 7.2 Recruiting Brief 169 CHAPTER 8 Keep Building: Evolve Your Leadership, Practices, and Culture to Deliver Results. 171 Tools in the book (with downloadable copies on the web): 8.1 Quarterly Reviews 186 8.2 Internal Communications 187 8.3 Program Management 189 8.4 Coaching and Support 190 8.5 100-Hour Plan for Crisis Management 191 References and Further Reading 195 About the Authors 197 Index 199
GEORGE B. BRADT is a Principal of CEO Connection and Chairman of PrimeGenesis, the executive onboarding group he founded in 2002 to accelerate complex transitions for leaders and teams. JAYME A. CHECK is a founder partner of PrimeGenesis and author of its executive onboarding methodology and CEO of Quantum Global Partners. JOHN A. LAWLER is PrimeGenesis' Chief Executive Officer. Previously, he led business and cultural transformations for multinationals in a variety of industries worldwide, and was CEO of three private equity backed businesses.
"The first 100 days are critical to a new leader's success. Saavy chiefs start before they start, according to The New Leader's 100 Day-Action Plan." - Investor's Business Daily