Daniel L. Shapiro is a world renowned expert on the psychology of conflict resolution. Named one of Harvard's top 15 professors by The Harvard Crimson, he founded and directs the Harvard International Negotiation Program and regularly advises everyone from hostage negotiators to families in crisis, disputing CEOs to clashing heads of state.
"A masterpiece--clear, insightful, and practical. . . . Highly
recommended!"
--William Ury, co-author of Getting to Yes and author of
Getting to Yes with Yourself
"Quite simply, the best book I have ever read on
negotiating in situations of extreme conflict."
--Matthew Bishop, The Economist Group "Brilliant insights to
the baffling conundrum of our age, intractable disputes of all
kinds."
--Daniel Goleman, author Emotional Intelligence
Excellent.
--David Brooks, The New York Times "Shapiro exposes the myth
that humans are primarily rational in their decision making. . . .
More importantly, he discusses the conflicts between good and bad
that take place in all of us. . . . The world has been enriched
with another intelligent lecture on how we should interact with
each other. Hopefully this time we will listen."
--Forbes "Daniel Shapiro gives you the tools to transform
yourself."
--Rick Kleffel (KQED), Rainbow Light blog "I have
recommended Shapiro's book more than any other book I have read in
quite some time."
--PsychCentral "A blueprint for successful
negotiation."
--Booklist "Appealing to rationality isn't always the best way to
mend a rift; instead, both parties in a negotiation have to be
willing to get in touch with the conflict's more emotional
underpinnings. In his book, Negotiating the Nonnegotiable [Shapiro]
shares the strategies he's used to help people in all kinds of
settings access the core emotions driving their conflicts and reach
mutually beneficial resolutions."
--Business Insider "A must-read! Dan Shapiro's Negotiating the
Nonnegotiable offers bold, practical, and uplifting advice to
reduce the turmoil of conflict and foster reconciliation in your
professional and personal life."
--Michael Wheeler, Harvard Business School "Daniel Shapiro
provides us with one of the most optimistic and compelling
approaches to conflict resolution of our time."
--Howard W. Buffett, Lecturer in International and Public
Affairs, Columbia University "With telling examples from the
bedroom to the boardroom to the war room, this book gives us
something invaluable--a way both to see the perils of identity
conflict in negotiation and to avoid them."
--Robert Cialdini, Author of Influence: The Psychology of
Persuasion "Negotiating the Nonnegotiable is one of the
most important books of our modern era."
--Jaime de Bourbon de Parme, Ambassador of the Netherlands to
the Holy See "A life-changing book! If you are going to read
one book this year to improve your life, choose Negotiating the
Nonnegotiable."
--Simona Baciu, Founder and President, Transylvania College
"A modern masterpiece! Bold and compelling from the first page. . .
. Every leader should read it and live by it."
--Katherine Garrett-Cox, CEO, Alliance Trust Investments
"Negotiating the Nonnegotiable is sure to be required reading for
diplomats and peace-builders alike.
--Nancy Lindborg, President, United States Institute of
Peace "Those seeking peaceful resolutions should keep this book
on a bedside table."
--David Gergen, former White House adviser; Co-director, Center
for Public Leadership, Harvard Kennedy School of
Government
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