Contents: Preface; An introduction to museums and public value, Carol A. Scott; Section A The Operational Environment: Public Value Building Blocks: Creating strategic value: thinking, acting and learning, Mark L. Weinberg and Kate Leeman; Creating public value through intentional practice, Randi Korn; Evaluating public value: strategy and practice, Mary Ellen Munley. Section B Case Studies: Implementing Public Value: Planning for public impact: a case study, Mike Houlihan; Creating public value through museum education, Ben Garcia; The public as co-producers: making the London, Sugar and Slavery gallery, Museum of London Docklands, David Spence, Tom Wareham, Caroline Bressey, June Bam-Hutchison and Annette Day. Section C Working with the Authorising Environment: Measuring public value: reflections from Australia, Lisa Conolly; Museums and public value: a US cultural agency example, Marsha L. Semmel; Public value and public policy in Britain: prospects and perspectives, David O'Brien; Social impact and public value: perspectives from a national professional association, Sharon Heal; Going further: public value in Scotland, Joanne Orr; Index.
Carol A. Scott lives in London and works with museum leaders in the UK, Europe, North America and Australasia, using value as a core concept in planning, branding, audience engagement, measurement and funding. She is recognised internationally for her expertise in this area and is in demand as a conference presenter and thought leader. Her writing on museums and value has been published in Curator: The Museum Journal, Museum Management and Curatorship, Cultural Trends and the International Journal of Arts Management. Carol A. Scott, Mark L. Weinberg, Kate Leeman, Randi Korn, Mary Ellen Munley, Mike Houlihan, Ben Garcia, David Spence, Tom Wareham, Caroline Bressey, June Bam-Hutchison, Annette Day, Lisa Conolly, Marsha L. Semmel, David O'Brien, Sharon Heal, Joanne Orr.
'"Public value speaks to our time..." writes Carol Scott in the Preface to this collection of essays by eminent museum commentators. This important contribution to the debate about museum impact and function deals not only with the philosophy of modern museums, but with the management disciplines that will help museum leaders develop effective strategies to deliver and demonstrate true public value. In a world of economic uncertainty and changing socio-political dimensions, a museum's ability to do this is critical to its purpose, its mission and its future.' Alec Coles, CEO, Western Australian Museum 'This book, written by museum and university experts in the English-speaking world, offers a deep insight into the discussion and reflection of cultural institutions and the public sector on long-term strategies in relation to the "return of public investments". An inspiring read, it includes theoretical discussion of public value that is relevant for all museum experts who wish to keep up to date with the latest trends. It provides intelligent reflection on the permanent re-definition of today's museums and will be useful for museum leaders and public supporters of culture.' Hans-Martin Hinz, President of the International Council of Museums 'The depth and breadth of this book's focus on museums and public value will help any museum professional make a concerted effort to infuse this theoretical framework into new educational efforts that are undertaken. It is well worth reading and pondering.' Diane B. Frankel, USA 'At its core, Carol Scott's book is a rallying cry for museum professionals to reposition their organizations with a clear commitment to relevant, public outcomes. Many authors reaffirm the need to extend this mandate beyond traditional visitors and take stock of the larger cultural needs of our changing societies.' Museum and Society 'Museums and Public Value is a valuable addition to the field of museum management and museum studies more broadly. This volume is a very useful tool in the museum studies classroom as it raises some significant issues which future museum professionals ought to consider...' The Journal of Arts Management, Law, and Society 'Museums and Public Value makes a significant contribution to the field by bringing together the latest thinking on public value and its application, helping thereby to move the debate forward in terms of its wide-ranging implications for both theory and practice. Readers may well feel empowered to use it to inform their particular area of museum work, as there is ample encouragement and numerous positive examples to be found in the pages of this book.' Museums World