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Museum Marketing
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Table of Contents

Foreword
Contributors
List of Tables and Figures
Abbreviations
Preface

Part A: Museums: marketing in the Global Marketplace

Major Case Study: Dr Annette van den Bosch Marketing Quai Branley Paris

Theme contributors
* Associate Professor Ruth Rentschler Deakin University Museum Marketing Then and Now
* Amelia Bartak Deakin University `On-line marketing in the information age'
* Michelle Loh and Wee Wen Liew Singapore Art Museum and Singapore University `E-Marketing and Communication and the International Tourist'

Major Case Study: Dr Huong Le Vietnam Museum of Ethnology

Part B: The Audience Experience in a leisure context

Major Case Study: Shape Shifters: from edification to edutainment in the museum, Dr Leonie Lockstone, Victoria University

Theme contributors
* Dirk von Lehm Kings College University London `Unpacking the Audience's Response: video-based field studies in museum and galleries'.
* Alix Slater and Dr Stuart Davies University of Greenwich `The genie in the lamp: realising the potential of UK museums'
* Dr Pamm Kellett Deakin University Tennis from Mega Event to Attraction: Engaging spectators in the history of tennis
* Daragh O'Reilly UK `Curating Popular Music Art and Artefacts: Exhibiting New Model Army's 25 Years of Punk/Rock Culture'

Major Case Study: Dr Pamm Kellett Marketing sports museum collections


Part C: Marketing, revenue and retail

Major Case Study: Dr Linda Young Deakin University `Satisfying heritage museum visitors in house museums'

Theme contributors
* Associate Professor Sandra Mottner Western Washington University, USA `Retailing and the museum'
* Dr Anne-Marie Hede Deakin University `Branding'
* Stefan Toepfler, USA, and Volker Kirchberg Germany `Museums, Merchandising and Marketing'
* Dr Carol Scott Powerhouse Museum `Doing a Brand Audit'

Case Study: Martha Phillips and Daragh O'Reilly UK `Rethinking Art Museum 'Brands': A Cross-Disciplinary Critique'

Part D: Museum Marketing Culture

Major Case Study: Associate Professor Ruth Rentschler `Museum of Contemporary Art, Sydney, Markets itself'

Theme contributors

* Dr Derrick Chong `The rise and rise of museum marketing discourse' Royal Holloway School of Management University of London
* Fiona McLean and Mark O'Neill Head of Glasgow Museums `The Social Museum and its Implications for Marketing'
* Jonathan Sweet Deakin University `Museum architecture and design: mediating the visitor experience'
* Major Case Study: Marketing Indigenous Museums Megan Cardamone Deakin University (This might be able to become a theme contribution as it is quite long -may need to write another case ourselves)

Major Case Study: Associate Professor Sandra Mottner Collaborative marketing of American historical houses

Major Case Study: Suzette Major and Tamarisk Sutherland Te Papa and Tower Ltd Partnership
Tools and Contacts

Web sites, government instrumentalities, private museums, organisations and individuals who can help museum marketers find resources for the future

Bibliography
Notes on authors
Index

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