Contents: Hazards, losses and defences; Defeating the defences; Dangerous defences; The human contribution; Maintenance can seriously damage your system; Navigating the safety space; A practical guide to error management; The regulator's unhappy lot; Engineering a safety culture; Reconciling the different approaches to safety management.
James Reason is Professor Emeritus of Psychology at the University of Manchester, England. He is consultant to numerous organizations throughout the world, sought after as a keynote speaker at international conferences and author of several renowned books including Human Error (CUP, 1990).
'The most important characteristic of Managing the Risks of Organizational Accidents is that it focuses on the organizational aspects of error, rather than simply focusing on the operator. This is an important shift in the principles of error management in the aviation environment and Professor Reason poses a number of interesting dilemmas for both managers and operators alike...provides some valuable insights into the nature of human performance in complex environments.' Flight Safety, Australia '...This book can help get the safety message across to everyone from the CEO down to the receptionist...well written and organized...members at any level of organization would benefit from this work: safety professionals, front line workers, safety theorists, regulators and academics would gain the most.' Security Management '...To call James Reason's Managing the Risk of Organizational Accidents an important book would be an understatement, especially to those interested in getting to the root cause of major disasters.' Incose Insight '...because of its many similarities between preventing accidents and preventing security breaches, not only will security practitioners improve their understanding of myriad safety issues, but they will also be able to apply many of these concepts to their security duties...well written and organized.' American Society for Industrial Security 'For the person who plans to read only one book on safety management in the next ten years, read Managing the Risks of Organizational Accidents. For the person who has read every book on safety management in the past ten years, well, you should read this one too. We are in the midst of the "Age of Reason".' Focus on Commercial Aviation Safety 'The book is well written and thoroughly enjoyable to read...recommended in particular to those who are in charge of regulating risks in industrial organizations and everyday life.' Accident Analysis and Prevention