David H. Maister, one of the world's leading authorities on the management of professional service firms, is the author of several successful books, including Managing the Professional Service Firm, True Professionalism, and Practice What You Preach, and coauthor of The Trusted Advisor.
James L. Heskett Professor, Harvard Business School; co-author of
Service Breakthroughs David Maister's name is synonymous with the
latest thinking in professional service firm management. This book
suggests why.
Tom Peters author/co-author of In Search of Excellence, Thriving on
Chaos, and Liberation Management The professional service firm is
the best model for tomorrow's organization in any industry. When it
comes to understanding these firms, David Maister has no peers.
James L. Heskett Professor, Harvard Business School; co-author of
Service Breakthroughs David Maister's name is synonymous
with the latest thinking in professional service firm management.
This book suggests why.
Tom Peters author/co-author of In Search of Excellence, Thriving
on Chaos, and Liberation Management The professional
service firm is the best model for tomorrow's organization in any
industry. When it comes to understanding these firms, David Maister
has no peers.
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