Preface Acknowledgments Chapter 1: The Training and Development Process Chapter 2: Learning and Motivation Chapter 3: The Needs Analysis Process Chapter 4: Training Design Chapter 5: Off-the-Job Training Methods Chapter 6: On-the-Job Training Methods Chapter 7: Technology-Based Training Methods Chapter 8: Training Delivery Chapter 9: Transfer of Training Chapter 10: Training Evaluation Chapter 11: Training Costs and Benefits Chapter 12: Training Programs Chapter 13: Management and Leadership Development Chapter 14: The Evolution and Future of Training and Development Appendix Index
Educated at McGill University (BA 1969) and the Ohio State University (MA 1970, PhD 1973), Robert R. Haccoun is Professor of Psychology at the Universite de Montreal. Prior to returning to academia in 1978, Professor Haccoun was a research scientist for Bell Canada in Montreal. He is a founding member and past president of the Industrial-Organizational Psychology section of the Canadian Psychological Association. He has led a number of research studies, mainly focused on training, absenteeism, and research methodology, and delivered papers at scientific conferences. His research articles are published in Canada in journals that include Canadian Psychologist, Canadian Journal of Behavioural Sciences, and the Canadian Journal of Administrative Studies. Internationally, his research is published in Personnel Psychology, the Journal of Applied Psychology, Organizational Behaviour and Human Decision Processes, the Journal of Organizational Behaviour, and Applied Psychology: An International Review. He has contributed chapters to several books, and his co-authored research book, Comprendre l'organisation: Approches de recherches, has been translated into Spanish. His statistics textbook, published in 2007, is in its second edition (2010). He is a reviewer for many scientific journals and has served on scientific advisory boards for provincial, national, and international research funding agencies. He has received the Prize of Professional Excellence from Quebec's Society of Work Psychology and the Teaching Excellence prize from his university. Active in the transfer of knowledge from academia to applied settings, he has written many non-technical articles and delivered conferences aimed at professional audiences. His consulting services have been called upon by organizations in Canada, the United States, and Europe. Alan M. Saks, PhD, is a Professor of Organizational Behaviour and HR Management at the University of Toronto, where he holds a joint appointment in the Department of Management-UTSC, the Centre for Industrial Relations and HR, and the Joseph L. Rotman School of Management. Prior to joining the UofT, Professor Saks was a member of the Department of Management in the Faculty of Commerce and Administration at Concordia University and in the School of Administrative Studies at York University. Professor Saks earned his BA in Psychology from the University of Western Ontario, an MASc in Industrial-Organizational Psychology from the University of Waterloo, and a PhD in Organizational Behaviour and HR from the UofT. He conducts research in various areas in HR and organizational behaviour, including recruitment, job search, training, employee engagement, and the socialization and on-boarding of new employees. His research has been published in refereed journals such as the Journal of Applied Psychology, Personnel Psychology, Academy of Management Journal, Journal of Organizational Behavior, Journal of Vocational Behavior, Human Resource Management, Human Resource Management Review, and the International Journal of Training and Development as well as in professional journals such as the HR Professional Magazine, The Canadian Learning Journal, and the Canadian HR Reporter. In addition to this text, he is also the author of Research, Measurement and Evaluation of Human Resources, and co-author of Organizational Behaviour: Understanding and Managing Life at Work. Professor Saks is an associate editor of the Journal of Business and Psychology and is a member of the editorial boards of the International Journal of Training and Development, Journal of Vocational Behavior, Journal of Management, Human Resource Development Review, Journal of Organizational Effectiveness: People and Performance, and the Journal of Leadership and Organizational Studies.