Jon Jenkins graduated from Oxford Brookes University, Oxford, United Kingdom, in 2007 with a bachelor of science degree in applied accounting. He has been a certified chartered accountant since 2006 at the age of just 25. Jon began working in 1999 with Allied Leisure PLC and quickly rose up the career ladder using passion and drive to improve processes, procedures, and systems. Seeing the difference small incremental changes could make to businesses, each subsequent job has been all about improving processes, procedures, and systems, and it is these experiences that have culminated in him writing this book. In 2011, he founded a company called Smart Accountancy Systems focused on client care and a wider range of services using cloud accounting software. Jon holds regular seminars for businesses wanting to explore or discover the possibilities of how the cloud can increase productivity, profitability, and provide better job satisfaction. He is also the cofounder and CEO of Hindsight, a new software development and Xero add-on, which enables advisors to get even better business insight into client affairs so they can raise their service level yet another notch.