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The Lean CEO


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Table of Contents


Chapter 1 How Waste Became Business as Usual 1
Chapter 2 Lean: A Radical New Approach to Production 21
Chapter 3 West Meets East and the Unbelievable 47
Chapter 4 A New Way Out of Financial Crisis 71
Chapter 5 Capacity Without Capital Expenditure 107
Chapter 6 A Realistic Approach to Worker Motivation 127
Chapter 7 Building Collaborative Management Teams 141
Chapter 8 Putting People First 159
Chapter 9 Building the Learning Organization 187
Chapter 10 Integrating a Diversified Corporation 217
Chapter 11 Reducing Dependence on the CEO 235
Chapter 12 Solving the Cost/Quality Conundrumin Healthcare 251
Chapter 13 Defining and Delivering Value in Government 283
Chapter 14 Conclusions 305


About the Author

Jacob Stoller is a writer and facilitator specializing in communication between experts and outsiders in areas such as Lean management, information technology, accounting, and engineering.

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