Introduction
Part 1: Assessing Your Voice
Part 2: Resolving Specific Problems
Part 3: Developing a Dynamic Voice
Part 4: Becoming Well-Spoken
Part 5: Unifying Your Verbal and Nonverbal Messages
Part 6: Let’s Talk Business!
Carol A. Fleming, PhD, is a speech pathologist and a personal communication coach with thirty years of experience working with thousands of clients from all walks of life. She is the author of two bestselling audio programs, The Sound of Your Voice and The Serious Business of Small Talk.
“No other skills will position you ahead of your competition as
much as good speaking and presentation skills. No book approaches
the depth and breadth of Dr. Carol Fleming’s It’s the Way You Say
It.”
—Patricia Fripp, CSP, CPAE, keynote speaker, executive speech
coach, and president of Fripp & Associates
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