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Introduction to Supply Chain Management Technologies
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Table of Contents

Supply Chain Management: Architecting the Supply Chain for Competitive Advantage The Foundations of Supply Chain Management The Rise of Supply Chain Management Defining Supply Chain Management Redefining Supply Chain Management Supply Chain Competencies Summary and Transition Notes Supply Chain Technology Foundations: Exploring the Basics The Importance of Information Technology Enterprise Information Technology Basics New Technologies Summary and Transition Notes Supply Chain System Foundations: Understanding Today's Technology Solutions Business Information System Basics Enterprise Business Systems Foundations Standard EBS Systems Advent of Internet Business Technologies Summary and Transition Notes Technology-Driven Supply Chain Evolution: Building Lean, Adaptive, Demand-Driven Supply Networks The Lean Supply Chain Adaptive Supply Chains Demand-Driven Supply Networks Summary and Transition Notes Customer and Service Management: Utilizing CRM to Drive Value to the Customer Creating the Customer-Centric Supply Chain Applying Technology to CRM CRM and the Supply Chain New Concepts in Customer Management Technologies Summary and Transition Notes Manufacturing and Supply Chain Planning: Linking Product Design, Manufacturing, and Planning to Increase Productivities Manufacturing in the Age of the Global Enterprise Impact of Technology on Manufacturing Collaborative Product Commerce Managing Manufacturing Planning Functions Summary and Transition Notes Supplier Relationship Management: Integrating Suppliers into The Value Chain Defining Purchasing and Supplier Relationship Management (SRM) The Internet-Driven SRM Environment Anatomy of the e-SRM Marketplace Exchange Environment Implementing e-SRM Summary and Transition Notes Logistics Resource Management: Utilizing Technology to Enhance Logistics Competitive Advantage Defining Logistics Resource Management (LRM) Defining LRM in the Age of the Global Internet Understanding the Third Party Logistics Network Choosing and Implementing an LSP Solution Summary and Transition Notes Developing SCM Technology Strategies: Creating the Game Plan for the Successful Implementation of SCM Technologies Changing Views of Enterprise Strategy Preliminary Steps in SCM Technology Deployment Strategy Developing the SCM Technology Strategy Summary Notes Afterword Notes

About the Author

David F. Ross is an associate with Tribex Consulting, where he is involved in manufacturing and distribution education, training, and consulting.

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