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Introduction to E-Supply Chain Management


In the quest to remove supply channel costs, streamline channel communications, and link customers to the value-added resources found along the supply chain continuum, Supply Chain Management (SCM) has emerged as a tactical operations tool. The first book to completely define the architecture of the merger of SCM and the Internet, Introduction to e-Supply Chain Management: Engaging Technology to Build Market-Winning Business Partnerships shows you how to exploit this merger and gain an unbeatable competitive advantage. The tightening of the economy and heavier restrictions and security measures placed on channel flows have rendered access to real-time, accurate supply chain information more critical than ever. Connectivity, messaging, and collaboration have become today's foremost buzzwords, as companies compete for survival in an environment where cycle times and permissable margins of error continue to shrink. Introduction to e-Supply Chain Management explores the concepts, techniques, and vocabulary of the convergence of SCM and the Internet so that companies can move beyond merely surviving and thrive in today's competitive marketplace.

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Table of Contents

THE ADVENT OF SUPPLY CHAIN MANAGEMENT: ARCHITECTING THE SUPPLY CHAIN FOR COMPETITIVE ADVANTAGE The Rise of Supply Chain Management Evolution of Supply Chain Management Defining e?Supply Chain Management Characteristics of e?SCM Summary and Transition Endnotes THE E-BUSINESS ECONOMIC REVOLUTION: THE COMPONENTS AND IMPACT OF E-BUSINESS Rise of the "New Economy" Understanding the Internet Business Environment Principles of The e-Business Age e-Supply Chain Business Trends Summary and Transition Endnotes CONSTRUCTING THE E?BUSINESS MODEL: EXPLORING THE ANATOMY OF TODAY'S E?BUSINESS SOLUTIONS Enterprise Systems Foundations The Rise of Internet Commerce e?Business System Architecture Summary and Transition Endnotes DEVELOPING E?SCM STRATEGIES: CREATING THE GAME PLAN FOR E?SCM SUCCESS Changing Views of Enterprise Strategy Preliminary Steps In e?SCM Strategy Development Developing the e?SCM Strategy Summary and Transition Endnotes CUSTOMER AND SERVICE MANAGEMENT: UTILIZING CRM TO DRIVE VALUE TO THE CUSTOMER Creating the Customer Centric Supply Chain Applying Technology to CRM CRM And the Supply Chain Summary and Transition Endnotes MANUFACTURING AND SUPPLY CHAIN PLANNING: LINKING PRODUCT DESIGN, MANUFACTURE, AND PLANNING TO PROVIDE VALUE TO CUSTOMERS Manufacturing in the Age of e?Business Impact of Technology on Manufacturing Collaborative Product Commerce Managing Manufacturing Planning Functions Summary and Transition Endnotes SUPPLIER RELATIONSHIP MANAGEMENT: INTEGRATING SUPPLIERS INTO THE E?VALUE CHAIN Defining Purchasing and Supplier Relationship Management The Internet-Driven SRM Environment Anatomy of The e?SRM Marketplace Exchange Environment Implementing e?SRM Summary and Transition Endnotes LOGISTICS RESOURCE MANAGEMENT: UTILIZING THE INTERNET TO ENHANCE LOGISTICS COMPETITIVE ADVANTAGE Defining Logistics Resource Management Defining LRM in the Age of e?Business Understanding the Third-Party Logistics Network Choosing and Implementing an LSP Solution Summary and Transition Endnotes ARCHITECTING THE E?SCM ENVIRONMENT: ORGANIZATIONAL AND TECHNICAL REQUIREMENTS FOR E?SCM SUCCESS Foundations of e?SCM Technology Architecture The Future of e?SCM Summary Endnotes INDEX


"This is a timely book, coming as it does after the bursting of the dotcom bubble that deflected much of the massive investment needed to in both international and company infrastructure to make e-SCM possible." - SupplyManagement June 2003 Promo Copy

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