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Developed using extensive lecturer and student feedback, International Business and Management acknowledges recent changes in course emphasis and presents an integrated treatment of international management problems. Combining a strong strategic focus with coverage of the functions that underpin global business, it delivers a fresh European perspective on international business, expressly written for post-introductory undergraduate courses and also for MBA students. All of the key areas of international business are covered within this managerial framework, including important topics rarely covered in older textbooks such as: SMEs and how they compete on a global level; ethics and social responsibility; and technology and how organizations use information to support global operations and deliver competitive advantage. Kelly also includes constructive and genuinely international examples, showing how SMEs through to MNCs have grappled with the operational and organizational challenges of international business. Eye-catching real-world case studies, market researched pedagogy, and a strong theoretical backbone ensure that Kelly: International Business and Management is at the forefront of European IB textbooks.
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Table of Contents

PART 1. INTERNATIONAL BUSINESS AND MANAGEMENT. 1. An Introduction to International Business & Management. PART 2. PLANNING FOR INTERNATIONAL BUSINESS. 2. Analysing the Global Business Environment. 3. International and Global Strategy. 4. Behaving Responsibly Around the World. 5. Managing Change in the International Organization. 6. International Leadership & Management. PART 3. MANAGING HUMAN RESOURCES. 7. Managing Human Resources Worldwide. 8. Managing Difference - Culture. 9. International Organization Design & Structure. 10. Global Business Processes. PART 4. MANAGING INFORMATION ND TECHNOLOGY RESOURCES. 11. Managing Information Resources. 12. Managing Knowledge Resources. 13. Global Business & Enterprise Systems. 14. Global Digital Business. PART 5. INTERNATIONAL BUSINESS. 15. International Operations Management. 16. International Marketing. 17. Managing Global Financial Resources.

About the Author

Phil, formerly advisor to Asia's highest paid CEO, worked for over 20 companies in almost as many countries prior to appointment as Senior Lecturer at Liverpool Business School. Having completed his Doctorate in Business Administration, at one of Europe's leading Business Schools, he went on to establish himself in academia, teaching at a range of universities. An experienced lecturer, he has an MA (distinction) in Teaching and Learning in Higher Education, and frequently teaches on a range of business courses. In 2012 Phil's students nominated him for an Amazing Teacher Award. In addition, after being nominated by the Liverpool Business School, he received the University Award for outstanding impact on the student learning experience. Phil has written several books, including 'Management - Theory and Practice Ed 7' with Gerald Cole and, 'International Business and Management', both of which were published with Cengage. His books are popular texts on a range of business degree programmes. Phil lives on the Wirral with his wife Rebecca and three sons Toby, Jacob and Ben.


Part 1. International Business & Management. 1. An Introduction to International Business & Management. Part 2. Planning For International Business. 2. Global Business Environment. 3. Formulating & Implementing Strategy. 4. Ethics & Social Responsibility. 5. Managing Change. 6. Leadership. Part 3. Managing Human Resources. 7. Managing Human Resources. 8. Managing Difference. 9. Organization Design & Structure. 10. Global Business Processes. Part 4. Managing Information & Technology Resources. 11. Managing Information Resources. 12. Managing Intellectual Capital. 13. Global Business Information Systems. 14. Global Digital Business. Part 5. International Business Operations. 15. International Operations Management. 16. Managing Relationships with Customers. 17. International Finance.

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