The revealing inside story of InterCity from its origins through to Privatisation and beyond, compiled by those who were, and still are intimately involved in British railway management.
Chris Green has had a long and illustrious career in the British
railway industry with a reputation for the adoption of business-led
management of passenger services both in the British Rail and
privatised eras, and has been described as "the best chairman BR
never had". In January 1986 he became BR Sector Director, London &
South East. In April he announced that Marylebone station in
central London would be reprieved from closure, and in June he
launched Network SouthEast to unify London suburban rail services.
At the beginning of 1992 he was appointed managing director,
InterCity with a remit to create a new integrated and profitable
business sector (from that April) which he did with a particular
emphasis on customer service. In 1999 he became chief executive of
Virgin Trains with a twofold mission - to deliver a markedly
improved service on the existing network and ensure the £1.8bn
worth of new Class 390 Pendolino, Class 220 Voyager and Class 221
SuperVoyager trains would be delivered on time. From 2005 to 2010
he was a non-executive director of Network Rail.
Mike Vincent was Head of Management Development at InterCity Rail
Company UK and was an Internal Business Consultant and Change
Consultant at British Rail. He has now founded Coburg Consulting -
Writing Positively for Rail. In his role as founder, Mike is a
freelance writer, editor, psychologist and leadership coach. A
member of the Chartered Institute of Logistics & Transport, Mike is
also one of the founder members of the Association of Business
Psychologists.
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