The Insider's Guide to Culture Change


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About the Author

Siobhan McHale has worked across four continents, helping thousands of leaders to create more agile and productive workplaces. She also has been on the "inside" as the executive in charge of culture change in a series of large, multinational organisations. One of these inside jobs was a radical seven-year change initiative at Australia and New Zealand Banking Group Limited (ANZ) that transformed it from the lowest-performing bank in the country into one of the highest-performing and most admired banks in the world. Professor John Kotter used her work with ANZ as a Harvard Business School case study designed to teach MBA students about managing change.


'If you are a leader who wants to build an enduring company where people go to work, are happy, and deliver exceptional results, read this book. It is filled with Siobhan McHale's 'insider' case studies and her groundbreaking four-step approach to culture change.' --GARRY RIDGE, Chief Executive Officer, WD-40 Company
'Siobhan's methods will be transformational to unlocking culture change efforts across the world. This is a highly practical methodology from someone who has actually been through the process from the inside.' -- CAROLYN TAYLOR, global culture change pioneer and author of bestselling Walking the Talk: Building a Culture for Success
'Culture is often regarded as a mystery. Yet this Pandora's box of myths and fallacies is critical to business performance. Through the expert eyes of Siobhan McHale we clearly see how culture uniquely contributes to performance on every level. Whether you are a startup or an established international enterprise, you cannot afford to ignore this better, faster, easier way to enduring success.' --RICHARD HAMES, writer, futurist, and Executive Director of the Centre for the Future
'Much wise advice and vital information from a master of organizational culture change.' -- RICHARD BARRETT , founder of the Barrett Values Centre and the Academy for the Advancement of Human Values
'Culture is the operating system our companies run on. Those who ignore its tremendous power to drive business results do so at their peril. Siobhan McHale's book is an indispens - able guide to making culture work for you rather than against you, and her four-step model to culture change is a vital tool for anyone seeking to make change happen at work.' --AGA BAJER, culture strategist, author, and CultureLab podcast creator

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