Table of Contents

I. The Information Technology Revolution
1: Charles Jonscher: An Economic Study of the Information Revolution
2: Michael J. Piore: Corporate Reform in American Manufacturing and the Challenge to Economic Theory
3: Thomas W. Malone, Joanne Yates, and Robert I. Benjamin: Electronic Markets and Electronic Hierarchies
4: Gary W. Loveman: An Assesment of the Productivity Impact of Information Technologies
5: Eric Von Hippel: Determining User Needs for Novel Information-based Products and Services
6: Edgar H. Schein: Innovative Cultures and Organizations
II. Strategic Options
7: Stanley M. Besen and Garth Saloner: Compatibility Standards and the Market for Telecommunications Services
8: N. Venkatraman and Akbar Zaheer: Electronic Integration and Strategic Advantage: A Quasi-Experimental Study in the Insurance Industry
9: John C. Henderson and N. Venkatraman: Strategic Alignment: A Model for Organizational Transformation via Information Technology
10: John C. Henderson and Jay C. Cooprider: Dimensions of IS Planning and Design Aids: A Functional Model of CASE Technology
11: Kevin Crowston and Thomas W. Malone: Information Technology and Work Organization
12: Jeongsuk Koh and N. Venkatraman: Joint Venture Formations and Stock Market Reactions: An Assessment in the Information Technology Sector
13: Gordon Walker and Laura Poppo: Profit Centers, Single-Source Suppliers, and Transaction Costs
III. The Organization and Management Response
14: Edgar H. Schein: The Role of the CEO in the Management of Change: The Case of Information Technology
15: John S. Carroll and Constance Perin: How Expectations About Microcomputers Influence Their Organizational Consequences
16: Brian T. Pentland: End User Computing in the Internal Revenue Service
17: John Chalykoff and Thomas A. Kochan: Computer-aided Monitoring: Its Influence on Employee Job Satisfaction and Turnover
18: Lotte Bailyn: Toward the Perfect Work Place? The Experience of Home-based Systems Developers
19: D. Eleanor Westney and Sumantra Ghoshal: Building a Competitor Intelligence Organization: Adding Value in an Information Functin
20: John D. C. Little: Information Technology in Marketing
21: Thomas J. Allen and Oscar Hauptman: The Influence of Communication Technologies on Organizational Structure: A Conceptual Model for Future Research
22: Lisa M. Lynch and Paul Osterman: Technological Innovation and Employment in Telecommunications
23: Thomas A. Kochan, John Paul MacDuffie, and Paul Osterman: Employment Security at DEC: Sustaining Values amid Environmental Change
Contributors
Index

About the Author

Thomas J. Allen and Michael Scott Morton are both Professors of Management at the Sloan School of Management, Massachusetts Institute of Technology.

Reviews

`It was in the 1980s that Professor Michael Scott-Morton pointed out that it was impossible to obtain a sustainable competitive advantage through the use of information technology ... From a depth of analytical research Michael pointed out that, although it might temporarily put you ahead of the game, all that it gave you was a head start. The mere possession of the technology was not enough.' John Harvey-Jones in Managing to Survive