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Improving Criminal Justice Workplaces
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Table of Contents

Section I. Framing issues 1. Introduction 2. Occupational culture and organisational justice 3. Employee Engagement 4. Leadership and Management 5. Organisational Communication 6. Professionalisation Section II. Tools 7. Evaluation 8. Focus Groups 9. Consultation and consultancy 10. Surveys 11. Delphi Technique Section III. Organisational problems and solutions 12. Sustaining environments: Work-life balance 13. Toxic environments: Occupational stress 14. Transforming environments: Leadership development 15. Dangerous environment: Bullying and harassment 16. Diverse environments: Discrimination 17. Conclusions: Final thoughts, emerging issues and next steps.

About the Author

Paula Brough is a Professor of Organisational Psychology at Griffith University, Brisbane, Australia. Her early research examining the psychological health and well-being of police officers was conducted in the UK and New Zealand. Paula has contributed over 90 scholarly outputs to the international academic literature in this field (books, book chapters, and journal articles). Jennifer Brown is a visiting professor at the London School of Economics and Co-Director of the Mannheim Centre for the study of criminology and criminal justice. She has conducted research on occupational stress within the police service as well as making a special study of gender within policing. Most recently she was the deputy chair of an Independent Commission into the future of policing within England and Wales. Amanda Biggs is a Lecturer at Griffith University, Australia. Her research focuses on psychological and physical health at work, intervention evaluation, positive occupational health psychology, and workplace bullying. Much of Amanda's research experience has been conducted in collaboration with criminal justice organisations, and has been presented at numerous national and international academic conferences.

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