Fishpond Gift Vouchers - Let them choose!

Shop over a million Toys in our Huge New Range

IRS Managing Conflict in the Workplace
By

Rating
New or Used: $103.76
Conflict, bullying and harassment can destroy the foundations of the most enterprising organizations. Bullying is now a key complaint received by HR departments. Destructive conflict creates stress, which can lead to poor morale and performance, increased staff turnover and an overall decline in organizational effectiveness. The good news is destructive conflict can be reduced - but this is a sensitive issue, requiring managers to call on tried and tested techniques. Published for HR and line managers, "IRS Managing Conflict in the Workplace" will help employers to recognize and resolve destructive conflict issues more effectively, enabling them to become more positive, productive and efficient. It gives invaluable advice on conflict prevention, mediation and negotiation; it explains how to manage conflict in a wide variety of situations; and includes guidance on the new statutory requirements for disciplinary and grievance procedures. The handbook will enable HR professionals to: recognize the sectors, departments and types of individuals most prone to conflict; measure the costs of conflict; understand and comply with the law on the employer's duty of care; spot potential problems, recognize bullying behaviors, understand the difference between constructive conflict and bullying and harassment, conduct a risk assessment and take preventative action; establish, communicate and monitor effective policies and procedures; train staff and managers in how to manage conflict effectively; reach agreement through negotiation; and, use conciliation and mediation to resolve difficult situations. Also included is best practice advice, sample conflict management policies, case studies, checklists and legal compliance. This book lets you recognize the sectors, departments and types of individuals most prone to conflict. It shows the difference between constructive conflict, bullying and harassment, and how to conduct a risk assessment and take preventative action. It provides best practice advice, sample conflict management policies, case studies, checklists and legal compliance.
Product Details

Table of Contents

1. Conflict in the workplace 2. The causes of workplace conflict 3. The costs of conflict 4. Recognising the danger signs 5. The employer's duty of care: The law 6. Establishing effective policies 7. Conflict management training 8. Reaching agreement in cases of conflict: The role of mediation

About the Author

A freelance journalist and editor with 13 years experience of specializing in HR and Employment Law issues for both trade and national press. Editor of Employers' Law from 1999 to 2003.

Look for similar items by category
Home » Books » Business » General
Home » Books » Business » Management » General
People also searched for
How Fishpond Works
Fishpond works with suppliers all over the world to bring you a huge selection of products, really great prices, and delivery included on over 25 million products that we sell. We do our best every day to make Fishpond an awesome place for customers to shop and get what they want — all at the best prices online.
Webmasters, Bloggers & Website Owners
You can earn a 5% commission by selling IRS Managing Conflict in the Workplace on your website. It's easy to get started - we will give you example code. After you're set-up, your website can earn you money while you work, play or even sleep! You should start right now!
Authors / Publishers
Are you the Author or Publisher of a book? Or the manufacturer of one of the millions of products that we sell. You can improve sales and grow your revenue by submitting additional information on this title. The better the information we have about a product, the more we will sell!
Back to top