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Hr for Small Business for Dummies, Australian Edition


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Table of Contents

Introduction 1 Part I: Getting Started: So, You Need to Staff Your Small Business 5 Chapter 1: Looking at the Big Picture ? Before You Employ 7 Chapter 2: Building a Recruitment Strategy for Finding the Right Person 21 Chapter 3: Sorting the Good from the Not So Good 41 Part II: Getting the Ground Rules and Paperwork for Hiring Right 59 Chapter 4: The National Employment Standards 61 Chapter 5: Modern Awards and Pay 87 Chapter 6: Calculating the Real Cost of Employment 111 Chapter 7: Hiring: The Importance of the Employment Contract 137 Part III: Putting the Employment Relationship to Work 153 Chapter 8: Making a Good Impression: Orientation Programs 155 Chapter 9: Performance Expectations: the Wage?Work Bargain 171 Chapter 10: Pay Increase? You Must Be Joking! 185 Part IV: The Non-Discriminating Employer 199 Chapter 11: Managing Workplace Conflict 201 Chapter 12: A Journey through Australian Workplace Rights and EEO 219 Chapter 13: Harassment and Bullying ? Gee, Can?t You Take a Joke? 237 Part V: A Healthy Workplace Is a Happy Workplace 247 Chapter 14: Safety at Work Is Everyone?s Responsibility 249 Chapter 15: Workers Compensation and Rehabilitation 265 Part VI: The End of the Employment Relationship 283 Chapter 16: Resignation of Employment 285 Chapter 17: Employee Dismissal: A Matter of Fairness 299 Chapter 18: Termination, Change and Redundancy 319 Part VII: The Part of Tens 337 Chapter 19: Ten Ways to Build a Successful Employment Relationship 339 Chapter 20: Ten Things You Should Never Do At Work 349 Index 355

About the Author

Paul Maguire is director of Maguire Consulting ( and owner of Employee Relations Online ( Paul founded Maguire Consulting with the aim of providing practical HR advice to small and medium enterprises.

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