SmartSellTM - The New Way to Sell Online

We won't be beaten by anyone. Guaranteed

Hotel Management and Operations


Product Description
Product Details

Table of Contents

Chapter 1: Overview Chapter 2: Organization Chapter 3: General Managers: A View at the Top Chapter 4: Operations: Rooms Chapter 5: Operations: Housekeeping, Engineering and Security Chapter 6: Food and Beverage Division Chapter 7: Marketing and Associated Activities Chapter 8: Financial Control and Information Management Chapter 9: Human Resources Policy Management

About the Author

Michael J. O'Fallon, PhD, teaches in the Hospitality and Tourism Management Department in the College of Business at James Madison University. Denney G. Rutherford, PhD, is the Endowed Chair Emeritus in the School of Hospitality Business Management at Washington State University.

Ask a Question About this Product More...
Write your question below:
Look for similar items by category
How Fishpond Works
Fishpond works with suppliers all over the world to bring you a huge selection of products, really great prices, and delivery included on over 25 million products that we sell. We do our best every day to make Fishpond an awesome place for customers to shop and get what they want — all at the best prices online.
Webmasters, Bloggers & Website Owners
You can earn a 5% commission by selling Hotel Management and Operations on your website. It's easy to get started - we will give you example code. After you're set-up, your website can earn you money while you work, play or even sleep! You should start right now!
Authors / Publishers
Are you the Author or Publisher of a book? Or the manufacturer of one of the millions of products that we sell. You can improve sales and grow your revenue by submitting additional information on this title. The better the information we have about a product, the more we will sell!
Item ships from and is sold by Fishpond World Ltd.
Back to top