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Hostile Ground
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Table of Contents

Chapter 1 - Introduction to Confrontation Fear Transforming Fear into Power Physical Danger vs. the Emotion of Fear Personal Power and Body Language Eye Contact Restraining and Protecting General Tips Chapter 2 - The Aggressor The Verbal Aggressor The Physical Aggressor Other Types Chapter 3 - Body Language Signs of Stress and Deception Sounds of Impending Violence Your Body Language Chapter 4 - Aspects of Assaultive Behavior Phases of Assaultive Behavior Assaultive Behavior by Age Group Basic Communication Model of Assaultive Behavior Environmental Conditions Model of Basic Needs and Reasons Response Procedure Chapter 5 - Defusing a Hostile Situation Getting the Subject's Attention Finding His Motivation Building Rapport Preliminary Strategy Interview Defusing Techniques Show of Force The "We" Attitude Outside Resources Negotiation and Other Strategies Chapter 6 - Restraining and Managing Physical Assaults When to Restrain The Professional Restraining Team Restraining Holds Law Enforcement Restraint Techniques Parole/Probation Situations Public Servants Civilians: The S.A.F.E System Attracting Attention and Using the Environment Chapter 7 - Legal Issues Use of Force Arrest Revised Code of Washington (RWC) Chapter 8 - Debriefing Injuries Analysis, Notification, and Follow Up Chapter 9 - Real-Life Stories Mental Health: Quiet Time to Violence Mental Health: Fearful Patient Mental Health: Laughing Turns Violent Child Protection: Struck with Screwdriver Private Investigation: Surrounded by Bouncers Private Investigation: Interview Suspects of a Burglary Ring Private Investigation: Surveillance and the .357 Magnum Community Corrections Officer: Arresting Subject in CCO's Office Community Corrections Officer: Arresting Subject at Home Self-Defense Situation: Road Rage Transit Bus Operator: Gang Trouble on the Bus References

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