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High Performance Through Process Excellence
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Table of Contents

Management of Process Excellence: What Is It and Why Do you Need It?.- Innovation: An Important Goal of MPE.- Information Technology Enabling Process Execution with MPE.- Business Process Change Management for MPE.- Business Process Governance for MPE.- Reference Models to Empower MPE.- Interenterprise Business Processes Enabled by MPE.- Emergent Processes Enabled by MPE.- Globalization Requires MPE.- Small and Medium Enterprises Also Benefit from MPE.- What Has Jazz to Do with MPE?.- Epilogue: Process Excellence Is Becoming Popular.

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