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Herding Professional Cats


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Table of Contents

Contents AUTHORS' FOREWORD 7 ACKNOWLEDGEMENTS 9 HOW TO USE THIS BOOK 15 HOW THE BOOK WORKS 17 INTRODUCTION 19 A: UNDERSTANDING THE CULTURE 21 1. Aspects of the CULTURE 22 2. On CONFLICT 29 3. The difficulty of COLLABORATION and boundary crossing 33 B: GETTING THE JOB DONE 39 4. Taking CHARGE 39 5. COMPOSURE under pressure and the implementation imperative 60 6. COMMITTEES and meetings 68 7. Managing the CASH 76 C: MANAGING THE PEOPLE 82 8. COLLEAGUES not subordinates ("It's all about the people") 82 9. COMMUNICATION, COMMUNICATION, COMMUNICATION 103 10. Giving CREDIT 115 D: LEADING STRATEGICALLY 121 11. Strategy is about CHOICE 121 12. Leading and managing CHANGE 130 POSTSCRIPT - A CLOSING THOUGHT 139 ABOUT THE AUTHORS 142 INDEX 145

About the Author

Sir Graeme Davies has had the singular honour of leading three major universities in the UK: Liverpool, Glasgow and London. A New Zealand educated materials engineer and Cambridge academic, he was Chief Executive of the Higher Education Funding Council for England (1991 - 1995) and chaired the major pension fund, the Universities Superannuation Scheme (1996 - 2006). Currently, in addition to chairing various Trusts, he is a Non-Executive Member of the Public Interest Body of PriceWaterhouseCoopers. He was awarded a knighthood in the Queen's January 1996 Honours List. Dr Geoff Garrett coaches in leadership and change management for government and research organisations. A former South African 'Boss of the Year', he has led two of the world's major national research institutions: CSIR in South Africa (1995 - 2000) and CSIRO in Australia (2001 - 2008). Currently an advisor to the Queensland Government as Chief Scientist, he was appointed as an Officer of the Order of Australia (AO) in the June 2008 Queen's Birthday Honours List.


"This is a gem of a publication." Geoffrey Green formerly Senior Partner, Ashurst LLP, UK "This is one of the best business books I have read! The way you have structured the book really resonates with me. It was a joy to read, and offers some great insights." Satu Aavikko Team Leader, Accenture Ltd, Sydney, Australia "What a triumph! It's informal, racy, brief. I loved the many quotes, but most importantly it is WISE!!! Sir Gus Nossal FRS formerly Director, Walter and Eliza Hall Institute, Melbourne, Australia "Herding Professional Cats is a 'must read' book. I will describe my impression in one word. Brilliant!" Dr Ramesh Mashelkar FRS President, Global Research Alliance; formerly Director General, CSIR National Laboratories, India "HPC is even more inspiring and instructive than its inspiring predecessor." Prof Bai Chunli President, Chinese Academy of Sciences, Beijing, China "What a delightful day I've had, reading the manuscript of your new book - a fine text, and a wonderful extension of what was already a fine project." Dr Ian Steadman Director of Development, Oxford Brookes University, UK 'HPC is a lovely book ... many pearls of wisdom. I found myself constantly thinking 'That is so true' ." Sheridan Ash Director, PwC, UK

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