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Handbook of Practical Program Evaluation, 4th Edition


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Table of Contents

Figures, Tables, and Exhibits ix Preface xv The Editors xxi The Contributors xxv PART ONE: EVALUATION PLANNING AND DESIGN 1 1. Planning and Designing Useful Evaluations 7 Kathryn E. Newcomer, Harry P. Hatry, Joseph S. Wholey 2. Analyzing and Engaging Stakeholders 36 John M. Bryson, Michael Quinn Patton 3. Using Logic Models 62 John A. McLaughlin, Gretchen B. Jordan 4. Exploratory Evaluation 88 Joseph S. Wholey 5. Performance Measurement 108 Theodore H. Poister 6. Comparison Group Designs 137 Gary T. Henry 7. Randomized Controlled Trials 158 Carole J. Torgerson, David J. Torgerson, Celia A. Taylor 8. Conducting Case Studies 177 Karin Martinson, Carolyn O'Brien 9. Recruitment and Retention of Study Participants 197 Scott C. Cook, Shara Godiwalla, Keeshawna S. Brooks, Christopher V. Powers, Priya John 10. Designing, Managing, and Analyzing Multisite Evaluations 225 Debra J. Rog 11. Evaluating Community Change Programs 259 Brett Theodos, Joseph Firschein 12. Culturally Responsive Evaluation 281 Stafford Hood, Rodney K. Hopson, Karen E. Kirkhart PART TWO: PRACTICAL DATA COLLECTION PROCEDURES 319 13. Using Agency Records 325 Harry P. Hatry 14. Using Surveys 344 Kathryn E. Newcomer, Timothy Triplett 15. Role Playing 383 Claudia L. Aranda, Diane K. Levy, Sierra Stoney 16. Using Ratings by Trained Observers 412 Barbara J. Cohn Berman, Verna Vasquez 17. Collecting Data in the Field 445 Demetra Smith Nightingale, Shelli Balter Rossman 18. Using the Internet 474 William C. Adams 19. Conducting Semi-Structured Interviews 492 William C. Adams 20. Focus Group Interviewing 506 Richard A. Krueger, Mary Anne Casey 21. Using Stories in Evaluation 535 Richard A. Krueger PART THREE: DATA ANALYSIS 557 22. Qualitative Data Analysis 561 Delwyn Goodrick, Patricia J. Rogers 23. Using Statistics in Evaluation 596 Kathryn E. Newcomer, Dylan Conger 24. Cost-Effectiveness and Cost-Benefit Analysis 636 Stephanie Riegg Cellini, James Edwin Kee 25. Meta-Analyses, Systematic Reviews, and Evaluation Syntheses 673 Robert Boruch, Anthony Petrosino, Claire Morgan PART FOUR: USE OF EVALUATION 699 26. Pitfalls in Evaluations 701 Harry P. Hatry, Kathryn E. Newcomer 27. Providing Recommendations, Suggestions, and Options for Improvement 725 George F. Grob 28. Writing for Impact 739 George F. Grob 29. Contracting for Evaluation Products and Services 765 James B. Bell 30. Use of Evaluation in Government 798 Joseph S. Wholey 31. Evaluation Challenges, Issues, and Trends 816 Harry P. Hatry, Kathryn E. Newcomer, Joseph S. Wholey Name Index 833 Subject Index 841

About the Author

KATHRYN E. NEWCOMER is the Director of the Trachtenberg School of Public Policy Administration at the George Washington University. HARRY P. HATRY is a Distinguished Fellow and director of the Public Management Program at the Urban Institute in Washington, D.C. JOSEPH S. WHOLEY is a Professor Emeritus of the School of Policy, Planning and Development at the University of Southern California.

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