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Great Work


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Table of Contents

The Incredible Disappearing School ix
Where This Book Comes From xvii
HOW Difference Makers THINK

Chapter One
Reframe your Role 3

Chapter Two
Work with what You've Got 15
What Difference Makers Do

Chapter Three
Ask the Right Question 25

Chapter Four
See for Yourself49

Chapter Five
Talk to Your Outer Circle 75

Chapter Six
Improve the Mix 103

Chapter Seven
Deliver the Difference 137

Get on the Wall 159
The Great Work Study 167
Notes and Resources 199
Acknowledgments 211
Index 215

About the Author

David Sturt is a New York Times bestselling author and an Executive Vice President of the O.C. Tanner Company. His career began in market research, where he analyzed the impact of recognition on people and their work. In the two decades since, he has developed products and services that engage employees, inspire contribution, and reward outstanding results in organizations around the world. He regularly consults with Fortune 1000 leaders and speaks to audiences worldwide. He has been interviewed by the Wall Street Journal, MSNBC, Human Capital, and is a contributor to TANNER INSTITUTE
The mission of the O.C. Tanner Institute is to research and share insights that help organizations inspire and appreciate great work. The institute provides a global forum for exchanging ideas about recognition, engagement, leadership, culture, human values, and sound business principles.

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