Introduction-Making Sense and Taking Action. 1. The DNA of Consistent Execution. 2. Maps, Models, and Action-Blueprinting Your Business. 3. Measurements, Gauges, and Graphs-Doing What's Important. 4. The Pragmatics of Strategy ... with Your Head in the Clouds and Your Feet on the Ground. 5. Business Processes ... Where Business and Technology Meet. 6. Next Generation Business Process Outsourcing ... as Promise and Threat. 7. Secure Global Commerce ... Managing the Tension between "Assured" and "Agile" Commerce. 8. Pragmatic Execution ... in the Context of Everything Else. Afterword. Notes. Index. About the Authors.
Ralph Welborn works extensively with industry executives, sales teams, technical teams and strategic alliances throughout the Americas, Europe, and East Asia. He is a Managing Partner of Global Transformation at Unisys Corporation and a former Senior Vice President of Global Solutions and Chief Strategist at BearingPoint. Ralph lives in Westwood, Massachusetts. Vince Kasten is a business advisor in the areas of business transformation, strategic collaboration, software product development, and large-scale systems integration. He is a managing partner of Global Transformation at Unisys Corporation and was formally a Managing Partner of Business Transformation and a Global Head of Applications at BearingPoint. Vince lives in Fanwood, New Jersey.