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Fundamental Communication Skills
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Table of Contents

  • 1 What Is Communication?
  • Why Study Communication?
  • Communication Defined
  • Features of Communication
  • Communication Components
  • Social Media
  • Developing Communication Skills
  • 2 Communicating in Groups
  • Definition of Small Group Communication
  • Group Roles
  • Group Leadership Styles and The Managerial Leadership Grid TM
  • The Seven Managerial Grid Styles
  • Group Conflict
  • Four Work-Related Communication Styles
  • Most and Least Compatible Communication Styles
  • 3 Communicating Cultural Identities
  • Communication and Culture
  • Intercultural Communication
  • Social Performance in Everyday Life
  • Rituals and Festivals
  • Cultural Storytelling
  • Popular Culture
  • 4 Communicating in Everyday Interactions
  • Conversation Skills
  • Apologies
  • Lying
  • Equivocal Messages
  • Confirming and Disconfirming Messages
  • Power, Self-Presentation, and Compliance-Gaining
  • Conflict
  • Types of Conflict
  • Conflict Resolution Strategies
  • 5 Communicating as Art
  • Visual Techniques
  • Installation Art
  • New Media Art
  • Subversive Remix Video
  • Intertextuality in Media Texts
  • Parody
  • 6 Communicating Social and Political Change
  • The Origins of Public Discourse
  • The Ethical Speaker Today
  • Argumentative Persuasion
  • Manipulative Persuasion

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