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Four Skills of Cultural Diversity Competence
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Table of Contents

Preface. 1. Introduction: Cultural Diversity Competence: A Proactive Response to Change and Cultural Complexity. 2. Skill One: Understanding Culture as Multilevel. 3. Skill Two: Understanding the Six Barriers. 4. Skill Three: Practicing Culturally Centered Communication Skills. 5. Skill Four: Designing and Implementing Organizational-Cultural Competence.

About the Author

Dr. Mikel Hogan is Professor of Anthropology and Human Services at California State University, Fullerton. She also served as the chair of the Human Services Department from 1997 to 2004. Dr. Hogan, an applied cultural anthropologist, has taught courses on organizational, medical, educational, and psychological anthropology, as well as a variety of human services courses, including Introduction to Human Services, Crisis Intervention, Cultural Diversity, and Fieldwork Practice. Along with teaching, Dr. Hogan's professional work specializes in organization anthropology in the fields of business, education, government, health, and human services. Her scholarly work is considerable. She has published extensively on her cultural competence training model, effective teaching strategies, and the cultures and cultural change in the United States.

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Preface. 1. Introduction: Cultural Diversity Competence: A Proactive Response to Change and Cultural Complexity. 2. Skill One: Understanding Culture as Multilevel. 3. Skill Two: Understanding the Six Barriers. 4. Skill Three: Practicing Culturally Centered Communication Skills. 5. Skill Four: Designing and Implementing Organizational-Cultural Competence.

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