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The Five Languages of Apology [Audio]
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"I said I was sorry!" Real life involves real people who make real mistakes. Sometimes saying I m sorry just isn t enough. The need for apologies impacts all human relationships. The good news is that you can learn the art of apology. Through their research and interaction with hundreds of individuals, counselor Dr. Jennifer Thomas and Dr. Gary Chapman, author of the revolutionary The Five Love Languages, have discovered five fundamental aspects or languages of an apology: Expressing regret ("I am sorry."), accepting responsibility ("I was wrong"), making restitution ("What can I do to make it right?"), genuinely repenting ("I'll try not to do that again."), and requesting forgiveness ("Will you please forgive me?"). In The Five Languages of Apology, you will learn how to recognize your own primary apology language while speaking the languages of those you love. Understanding and applying the five languages of an apology will greatly enhance all of your relationships."
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About the Author

Gary Chapman, PhD, is the author of the New York Times bestselling The Five Love Languages. With over 30 years of counseling experience, he has the uncanny ability to hold a mirror up to human behavior, showing readers not just where they go wrong, but also how to grow and move forward. Dr. Chapman holds BA and MA degrees in anthropology from Wheaton College and Wake Forest University, respectively, MRE and PhD degrees from Southwestern Baptist Theological Seminary, and has completed postgraduate work at the University of North Carolina and Duke University. Jennifer Thomas, PhD, is a psychologist in Winston-Salem, North Carolina. She counsels individuals and couples on a wide variety of issues from communication to trauma recovery and spiritual healing. Dr. Thomas holds a BA degree in psychology with High Distinction from the University of Virginia and MA and PhD degrees in clinical psychology from the University of Maryland.

Reviews

Chapman, author of the bestselling The Five Love Languages, teams up with psychologist Thomas for thoughtful dissection of another tricky subject. Chapman and Thomas choose to tackle the apology because, as with love, understanding it is essential for developing, maintaining and repairing relationships. Apology, however, covers a much broader scope, applying to all varieties of relationships, from the deeply personal connection between intimate partners to the formal relationships between nations. Chapman and Thomas's basic observation that we don't all agree on what constitutes a sincere apology is perhaps not surprising, but it may, as they show, help couples who can't resolve arguments because their apologies aren't accepted. The authors stress that you need to learn the "language" of the person you are apologizing to: for one person, it may be expressing regret, while for another it's accepting responsibility or making restitution. Especially useful is the chapter that helps readers learn which language of apology feels most sincere to them. Chapman and Thomas are most apt when they seek to repair relationships not with large ideas but with simple basics that are too often taken for granted. (Sept.) Copyright 2006 Reed Business Information.

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