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First Among Equals
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New or Used: $13.95
New or Used: $13.95
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About the Author

Patrick J. McKenna is a widely recognized expert on managing professional service firms and a partner in Edge International in Edmonton, Canada, a consulting firm serving professional service firms throughout the world. Mr. McKenna is the coauthor of two Canadian Top 10 management bestsellers, Beyond Knowing and Herding Cats. David H. Maister, one of the world's leading authorities on the management of professional service firms, is the author of several successful books, including Managing the Professional Service Firm, True Professionalism, and Practice What You Preach, and coauthor of The Trusted Advisor.

Reviews

Organizations are more successful when they mold highly talented individuals into a cohesive group. But most talented people especially professionals hate to be managed. How to resolve this tension is the subject of this tightly focused, effective book by consultants McKenna (Herding Cats) and Maister (Practice What You Preach). Recognizing that all groups of professionals are different, the authors don't set off to create sweeping rules. Rather, they divide the task of leading groups of professionals into three parts what one must accomplish as the leader; how one wants to interact with individual members of the group; and how one wants to deal with the group as a whole and then offer concrete suggestions. A big part of this book's appeal is the authors' inherent understanding of how professionals resist overtly and otherwise being managed. Not surprisingly, McKenna and Maister spend a great deal of time explaining strategies for getting colleagues to agree to being led. They are particularly effective in outlining approaches for dealing with talented prima donnas (e.g., "listen to the individual's reasons for this behavior" and "inform the individual how improved behavior will improve his or her career"). This is a valuable resource for anyone in the position of trying to manage someone who was and still is, to a large extent a peer. (Apr. 9) Copyright 2001 Cahners Business Information.

"First Among Equals is a treasure chest of extraordinary value. Open it up and between its covers you'll find an unparalleled source of wisdom from two highly seasoned and extraordinarily credible professionals. McKenna and Maister turn the often elusive and obscure concept of leadership into something tangible and accessible. With rich detail and straight talk, they offer practical lessons, usable tools, and case examples from the real world. This is advice and counsel you can trust, and every manager of professionals (no, every manager in any setting) should take it to heart." -- Jim Kouzes, coauthor of The Leadership Challenge and Encouraging the Heart "This book makes a unique and very useful contribution to the field of leadership and management of professionals. It captures both fundamental principles that are characteristic of the better firms as well as offering dozens of practical specifics." -- Jon R. Katzenbach, coauthor of The Wisdom of Teams and The Discipline of Teams, and author of Peak Perfomance "This is a timely, easy-to-read work leavened with action plans and examples." -- Harvard Business School Working Knowledge for Business Leaders

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